Product Manager at Carrington Mortgage Services, LLC in Anaheim, California

Posted in General Business 4 days ago.

Type: Full-Time

Job Description:

The Product Manager will support the vision, goal setting, feature definition, and requirements, to deliver first class products to market for our users. This role will be a key player on the team defining the future of homeownership.

What you'll do:

  • Support the ideation, road mapping, goal setting, feature definition, development, launch, and continuous optimization of new and existing products on the Connects platform
  • Develop concepts, prototypes, and preliminary requirements for Connects products. Facilitate business and technical design reviews
  • Own the product backlog. Manage alignment and prioritization of new features based on business needs and product Key Performance Indicators (KPIs)
  • Clearly define product objectives based on the needs of our customers and our business. Communicate your product's performance to key stakeholders and executives
  • Perform market research, collect and analyze user feedback to support development of new products, features, and enhancements
  • Identify, present, and implement improvements to current products based on consumer activity and data collected through the platform
  • Rapidly test and validate hypothesis with both qualitative and quantitative feedback
  • Coordinate with marketing, project management office (PMO), quality assurance (QA), development, and other teams to ensure project scope and timing are delivered
  • Build relationships with customers and business users in order to build user personas and define requirements
  • Coordinate with operations, training, legal and business units to ensure alignment on with corporate strategy and industry best practices
  • Assist in identifying new vendors to support our strategic roadmap. Evaluate vendors and provide recommendations for Connects
  • Ensure delivery of documentation, training, and notifications for product releases
  • Be an expert in the market, competitive landscape, and other products in the space
  • Define problems and develop innovative solutions to optimize business process and user experience
  • Deliver a first class customer experience for Connects

You'll love this job if you're:

  • Agile and Resourceful. You effortlessly shift gears and come up with workable solutions to problems.
  • Flexible and Hardworking. You take pride in your work, and will do whatever it takes to get things done right.
  • Quality Focused and Industrious. You're passionate about maintaining high standards and delivering results.

What you'll need:

  • 3+ years consumer internet product management experience
  • Bachelor's Degree, military, or equivalent job experience
  • Proven experience and passion for building great products and delivering them to market on time
  • Experience shipping features across web, iOS and Android
  • Working knowledge of Microsoft SQL
  • Skilled in agile product management tools including Jira for task management and bug tracking
  • Strong working knowledge and proficiency in web analytics and prototyping tools (i.e. Google Analytics, Crazyegg, Invision, etc...)

We are an Equal Opportunity Employer

At Carrington Connects we work to ensure a wonderful experience for all customers to achieve Carrington's mission of delivering real estate to home buyers across the United States. We work behind the scenes to drive the success of Carrington Connects as a whole, and we have a great time doing it.

1600 S. Douglass Road, Anaheim, CA (1600), 92806, US

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