Medical Case Specialist I at QTC Management, Inc. in Philadelphia, Pennsylvania

Job Description:

Job Details

• Base Pay is starting at  $18.70/hr  increasing to $19.26 per hour after 90 days of employment;  then, increasing to $19.84 per hour once the training program is completed


• Working Monday – Friday between the hours of 8am – 5pm Onsite (1817 JFK Blvd. #300)


• Training Schedule Onsite: Total 3 – 4 months.


• 1 week of classroom training and about 3- 4 months of side by side/ mentorship schedule

 

Why work with QTC?

             Great Employee Benefits Package : Medical, Dental, Vision, 401K , Life insurance, Tuition Reimbursement  

Incredible opportunities for growth and upward promotion

♥            10 Government Holidays 

♥            1    Floating holiday

What part would YOU play in this mission??

You will be putting your education to play! As you receive a medical claim you will determine what type of provider the claimant needs to be scheduled with.

• Conducting high volume outbound calls to claimants to schedule medical evaluation appointments,  follow ups and any other needs in the scheduling process


• Delivers exceptional customer service at all customer touch point


• Triage daily download of referrals and ensure appropriate worksheets are assigned to corresponding conditions as identified by the Veteran’s Administration office


• Verify appropriate CPT and CLIN codes are assigned to each case


• Obtain medical history for specific conditions


• Determine appropriate examinations, tests and specialists required for each case


• Schedule appointments for examinees including follow-up appointments and rescheduled appointments


• Ensure all examinees and providers receive necessary documentation

 

What does it take to be qualified?

• 1-2 years of STRONG Customer Service background in a fast paced environment  


• 1-3 months of medical assistant background or equivalent medical terminology background


• High School Diploma / GED Required


• Strong Communication/ Customer Service Skills


• Highly driven with the ability to learn quickly


• Computer Literacy  – Working with Dual Monitors and multiple software’s (Word, Outlook, Excel)


• Proven ability to plan and organize work load


• Ability to manage competing priorities in a fast paced work environment


• Good follow through skills


• Must possess the ability and flexibility to work early morning, evening, and/or weekend shifts

 

This is a Full Time position with incredible benefits and an amazing work culture!  Don’t wait too long to let this opportunity go!

 

This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

 QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status.

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Administrative/Technical

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