Marketing Automation Manager at NICE Systems, Inc. in Salt Lake City, Utah

Job Description:

Position at NICE CXone

Marketing Automation Manager

Location: Hoboken, NJ; Salt Lake City, UT; Atlanta, GA; Richardson, TX; (office based, hybrid work schedule)

Description

The "Marketing Automation Manager" will be responsible for executing the demand generation strategy for different segments and its orchestration across channels. He/she will work with key stakeholders, such as product marketing and sales.

Proficient in your use of marketing automation to cover the full spectrum of marketing; campaign creation, inbound marketing, list imports, data segmentation and data maintenance. You will help to manage the marketing automation technology platforms, consistently improving the lead generation, lead management and automation processes using best practices and optimizing for scalability. You will manage multiple projects and conduct data analyses used to support strategic decisions.

Responsibilities:

• Manage technical aspects of key marketing systems (marketing automation, CRM) used to generate and distribute lead reports


• Establish and maintain scalable processes that ensure best practices in lead generation, campaign management and lead management


• Analyze marketing data to develop insights and make optimization recommendations


• Monitor and maintain data quality within the marketing database


• Manage the execution of end-to-end campaigns while maintaining cohesive automated workflows

The ideal person should have these qualities:

• Over 3 years' experience with Marketing Automation


• Experience with SalesForce


• Strategic thinker and hands-on executor


• Solid writing skills and experience creating marketing content


• Experience managing campaign execution across multiple channels


• Driven by metrics


• Takes the initiative and has a proactive mindset

Other Responsibilities:

• Assist with website and content maintenance


• Event and campaign management support as needed


• Must be proficient in Microsoft Word, Excel, PowerPoint


• Support content creation, ability to write and edit content and product new messaging


• Comfortable presenting in front of people


• Reporting experience highly preferred (creating reports, reading and interpreting reports)

This job description is not intended to be all-inclusive, and employee will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

Required Education, Experience, and Specific Job Related Skills

Education Requirements:

• Bachelor's degree in marketing, communications or related field or equivalent work experience required


• Experience Requirements:3+ years' experience in B2B high-tech Proven portfolio of metrics-based successful reporting1-2 years experience working with marketing automation (Eloqua or Marketo) and a CRM (Salesforce.com) requiredProficient in the MS Office suiteExcellent analytical skillsStrong presentation and communication skillsExcellent time management skills

Experience Preferred:

• Experience in B2B marketing within SaaS technology companies

ABOUT NICE CXone: NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE CXone provides the world's #1 cloud customer experience platform, NICE CXone CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE CXone is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.

NICE is committed to provide an environment based on equal opportunity for all qualified applicants and employees. It is the policy of NICE to afford equal employment opportunities to qualified individuals, regardless of age, race, color, creed, religion, citizenship, ancestry, national origin, sex, gender, pregnancy, mental or physical disability, marital status, veteran status, service in the Armed Forces, sexual or affectional orientation, atypical hereditary cellular or blood traits, genetic information, status as a victim of domestic or sexual violence, and/or any other status protected by any applicable federal, state and/or local statute or regulation.

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