Specialty Vehicle Field Claims Representative at National General in Winston-Salem, North Carolina

Posted in Other 8 days ago.





Job Description:

** This is a Field Estimator role working with Specialty & Commercial vehicle estimates. The ideal candidate will reside in or around the Winston Salem, NC/Greensboro, NC areas to work these territories**




Job Summary:



Responsible for creating a comprehensive estimate of damages for the most complex 1st and 3rd party material damage claims leading to the proper disposition. This role is utilized as a peer mentor and may provide direction to junior employees having mastered our processes and obtained technical expertise.



Key Responsibilities:



  • Exhibits mastery estimating fundamentals in order to create estimates of damages for the most complex 1st and 3rd party material damage losses of all severities

  • Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training

  • Negotiates settlements, makes settlement payments and documents all activities in the most complex of files

  • Interprets regulatory compliance and fair claims practices

  • Builds mastered relationships with both internal and external customers

  • Recommends process improvements




Supervisory Responsibilities:



This job does not have supervisory duties



Preferred Qualifications:



Education and Experience

  • Bachelor's degree preferred or equivalent experience

  • 3 or more years of related experience

Certificates, Licenses, Registrations


  • Ability to obtain and maintain adjuster licenses as required

Functional Skills


  • Possess knowledge of estimatics software (Mitchell/CCC/Audatex, etc.)

  • Advanced interpersonal skills

  • Ability to operate electronic devices including computers, cameras and cell phones

  • Advanced verbal and written communication skills

  • Advanced skills in time management, organization, and the ability to work under pressure,

  • Ability to adhere to project deadlines and remain flexible in a changing environment

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.


In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
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