Assistant Manager - Forum Food Court (Caesars Palace) at Caesars Entertainment in Las Vegas, Nevada

Posted in General Business 15 days ago.

Type: Full-Time





Job Description:

JOB SUMMARY:

The Assistant Manager assists the Manager with the overall activities of the outlet operation, including prep and service.

ESSENTIAL JOB FUNCTIONS:

• Manages the day-to-day operation of the outlet in accordance with established policies and procedures.

• Establishes and administers training programs within the outlet, including new employee orientation.

• Directs the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards.

• Coordinates the maintenance and development methods for high quality preparation of food; assists in the maintenance and development of procedures for food service; and presents menu items for maximum customer service satisfaction.

• Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours.

• Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated.

• Monitors appearance of all foods and communicates deviations from standard to salaried food prep supervisor responsible for area.

• Acts immediately on all customer complaints to ensure that corrections are made when possible.

• Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Manager or Director of Food & Beverage.

• Monitors work of employees to ensure that established policies and procedures are being followed.

• oversees all follow-up work to ensure non-recurrence of errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures.

• Counsels, guides and instructs assigned personnel in the proper performance of their duties.

• Prepares and coordinates the periodical performance reviews of assigned personnel.

• Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines.

• Interview potential employees who have been recommended by Personnel.

QUALIFICATIONS:

• Work requires effective communication in English, both verbal and written form in a professional manner.

• Work requires a minimum of an Associate's Degree, preferably in hotel and/or restaurant management

• Graduate of post high school,

• Two year Culinary Arts School or equivalent technical training in the food service industry may be substituted on a year for year basis.

• Preferred: Bachelor's Degree in Hotel or Restaurant Mgmt.

• Work prefers 2 years previous Starbucks supervisory experience

• Must present a neat and professional appearance.

• Work requires ability to compile, compute, and analyze pertinent data needed for report

• Work prefers Bilingual abilitie

• Work requires flexibility to work various shifts.

• Work requires knowledge of computer programs including: Word, Excel, and Windows.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

The AssistantManager assists the Manager with the overall activities of the outlet operation, including prep and service.





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