Posted in General Business 30+ days ago.
Type: Full-Time
Overview
This position comes with a Sign-on bonus of $2,000!
Supervisory Responsibilities: Manages associates in the Catering Production, Catering Sales, and Catering Lead Functions. Is responsible for the overall direction, coordination, and evaluation of these functions. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Supervises Through Subordinates: The catering staff. Dotted line supervision of the catering production staff.
Summary: Responsible for ensuring that catering operations meet required operating standards and financial goals. Responsible for all catered functions from origination of the order through the delivery and pick-up of the function. Identifies client/guest needs and interacts in a positive, proactive manner. Works on a consistent basis with catering personnel to generate new business and maintains contact with present accounts. Responsible for ensuring that customer complaints are appropriately handled and rectified. Oversees daily-catered functions. Oversees the maintenance of adequate equipment, product, and decoration inventories. Plans menus, layout, decor, and booking entertainment (when appropriate) for catered events. Responsible for operating the Catering department within the budget.
Essential Duties and Responsibilities include the following. Other duties may be assigned
Food Safety/Sanitation
Responsible for ensuring proper presentation, portion control, and maintenance of proper serving temperatures - follows HACCP standards.
Customer Service
Physical Safety
Corporate Standards
Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Background Clearance: Must be able to pass criminal background check.
Education And/or Experience: Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Mathematical Skills: Ability to work with mathematical concepts such as discounts and interest. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Language Skills: Ability to read, analyze and interpret general food service documents, memos. Ability to read software operations manuals.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is