Remote Customer Service Representative at PREMIER Bankcard LLC in DAKOTA DUNES, South Dakota

Job Description:

Customer Service Representative

Location: Dakota Dunes, SD 
Shift: Varying shift options available
Job Status: Full-Time and Part-Time
Pay: $15.00-$17.50/hour starting, additional monthly incentives available
Company: PREMIER Bankcard

Work Site
This job is offered on-site and remote. Remote employees must live within 100 miles of a PREMIER location or plan on relocating.

Shift Options

• PREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm


• 8-hour evening shifts.


• 10-hour shifts, consistently giving you a day off during the week.


• Flexible split shifts.


• Offices are open Monday through Saturday.


• Rotating Saturdays – No Sundays!


• Part-Time 20-35 hours, you set your minimum/maximum hours!

About the Role

• Answer inbound calls about our products and services.


• Understand policies and procedures used for daily operations.


• Take accountability for customer satisfaction with a highly professional demeanor.


• Demonstrate a strong phone presence while assisting those with less than perfect credit.


• Achieve high satisfaction on customer surveys.


• Participate in team meetings.

Training

• Extensive paid training program, up to 3 weeks in length.


• Ongoing training opportunities for future success!

Pay
Base wage starting at $15-$17.50/hr. with opportunities to increase take home pay. 

• Top 75% of associates are eligible for incentives.


• Career path from Associate I to Associate IV – each step earning an increase in pay!


• Earn up to an additional $3.50/hr. when working non-traditional hours.


• Bilingual skills are compensated in the form of a 10% differential.


• Flex Scheduling opportunity for top performers.

Competitive Benefits Package

• Full medical benefits for 20+ hours/week.


• FREE dental and vision coverage.


• Generous time off plans including PTO, Sick Pay, and Bonus Days.


• 401(k) – dollar-for-dollar match up to 5% of total compensation.


• Special discounts and offers for events at the Denny Sanford PREMIER Center.


• Employee Wellness Program.


• Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year!


• Fun Employee Parties!

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back.


• Employees are rewarded, valued, and celebrated for hard work.


• Career advancement opportunities is a ways PREMIER leaders show they care.


• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more!

 

 

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