Posted in General Business 30+ days ago.
Type: Full-Time
Job Description
Supervisor: Associate Director of Client Support Services
Position Summary:
The Division of Information Technology at Stevens Institute of Technology seeks an energetic, passionate, technologically proficient, and service-oriented team player for the position of Client Support Specialist. This is a full-time, on-site position reporting to the Associate Director of Client Support Services. The successful candidate will provide excellent reactive, proactive, and preventive support for our community. This requires” interpersonal skills, empathy, technical proficiency, and the willingness to learn. This position will provide and help coordinate endpoint device support including but not limited to computer hardware, OS’s, software / applications, printers, and instructional technology and A/V support. This position requires the ability to work off-hours and weekends as necessary to meet the needs of the university. Client Support Services is the single, primary point of contact for the community when they have questions, concerns, technical issues and need guidance.
Duties include, but are not limited to:
Required Qualifications:
Preferred Qualifications:
About Information Technology:
The integration of advanced technology throughout all levels of study is ubiquitous across universities – it facilitates digital transformations and ultimately shapes the future of higher education.
At Stevens, our legacy is built on technology. The Division of Information Technology not only acknowledges but wholeheartedly supports this opportunity to drive our community's advancement in technology and innovation. In order to foster collaboration in the areas of teaching and learning, student success, research and scholarship, service and outreach, and administrative operations – we implement value-driven strategic solutions and support new technologies with enhanced security in an increasingly remote space. Along the way, the Division of Information Technology strives to meet global challenges that require us to turn inward, unveiling a shared vision of empathetic leadership, accountability, and exceptional customer-centric services that fully support and empower our students, faculty, staff, alumni, and the vision and mission of Stevens.
Department
Office of Client Support and Learning Technology ServicesGeneral Submission Guidelines:
In order to be considered a candidate for any job at Stevens, you must submit an online application. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job.
Still Have Questions?
If you have any questions regarding your application, please contact Jobs@Stevens.edu
EEO Statement:
Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status.
Stevens is building a diverse faculty, staff and student body and strongly encourages applications from female and minority candidates as well as veterans and individuals with disabilities. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes.
Jeanne Clery Disclosure:
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. You can obtain a copy of this report by accessing the following web site: http://www.stevens.edu/sit/police
Stevens Institute of Technology |
Stevens Institute of Technology
$250,000.00 per year
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