Assistant Slots Manager-Multi Property- Full-time (Flamingo) at Caesars Entertainment in Las Vegas, Nevada

Job Description:

JOB SUMMARY:

The Multi-Property Assistant Casino Manager-Slots is responsible for supervising Slot Staff, verifying transactions and payouts, ensuring policies and procedures are being followed and within compliance guidelines for two casinos, and assisting the Casino Manager-Slots.

ESSENTIAL JOB FUNCTIONS:

• Responsible for monitoring staffing levels, bank/floor assignments, daily and weekly schedules to include breaks.
• Directly responsible for training slot employees, providing each with the knowledge and appropriate direction to perform his/her responsibilities.
• Monitors compliance with all established company, department, and regulatory agency rules and regulations; provides training feedback, and disciplinary action regarding these rules and regulations.
• Provides each employee with clear directives needed to meet departmental standards and achieve departmental and company goals.
• Exhibits sound decision-making qualities, motivates personnel and exhibits effective supervisory skills.
• Assist in performing jackpot and fill transactions. Possesses a thorough working knowledge of the various types of slot machines, their functions, malfunctions and payout schedules.
• Maintains security of all games, money and employees.
• Takes advantage of opportunity to build long-term relationships with customers. Routinely strives to build and maintain rapport with slot players and handles customer disputes, making every effort to achieve customer satisfaction.
• Ensures that all performance reviews, disciplinary notices, and superior job performance notices are complete, on time and accurate.
• Monitors the performance of all employees and provides training and coaching as necessary.
• Responsible for making sure there is management on the floor and available to employees and guests at all times.
• Makes recommendations to the Casino Manager-Slots and/or the Director of Casino Operations to improve the efficiency of the department and build business.
• Builds a rapport and coordinates daily functions with support service departments.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

QUALIFICATIONS:

• High school diploma or equivalent required.
• Work requires a minimum age of 21.
• Work requires minimum of 1-2 years casino operation experience, preferably in Slot Operations.
• Previous knowledge of casino rules, regulations and procedures pertinent to slot operations is preferred.
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Work requires knowledge of computer programs including: Word, Excel, Outlook and Windows.
• Work requires ability to perform basic math functions quickly and accurately.
• Work requires flexibility to work various shifts.
• Must present a well-groomed and professional appearance.

  PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

  
  

  Must be able to maneuver to all areas of the casino. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must possess a sense of urgency and keep pace with peak levels of business and customer demands. Must be able to work in stressful situations with constant public contact and frequent interruptions. Must possess basic math skills. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues in a loud, fast paced environment. Must be able to tolerate secondary tobacco smoke. Must be able to work any day, any shift.

  
  

  DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES ):

  
  

  Slot Floor People

  
  

Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

The Multi-Property Assistant Casino Manager-Slots is responsible for supervising Slot Staff, verifying transactions and payouts, ensuring policies and procedures are being followed and within compliance guidelines for two casinos, and assisting the Casino Manager-Slots.