Senior Manager, OS&E Category Management at Hilton in McLean, Virginia

Job Description:

***This role can be located in McLean, VA, or be Remote in the US***

Hilton Supply Management (HSM) is the largest global hospitality-focused organization that supports our brands, owners, and operators. With 6 billion dollars of spend influence and over 2000 suppliers, this function has transformed how supply chain and procurement adds value to the hospitality industry. HSM is a strong partner to all our brands, helping influence and drive programs with unique and distinctive products and services. HSM is proud of its diverse and skilled team members worldwide that also give back to the community by supporting aggressive sustainability, supplier diversity, and responsible sourcing goals.

What will I be doing?

As Senior Manager, Category Management, Operating Supplies and Equipment (OS&E), you will plan, organize, direct, and control the purchasing functions for all products within the specified module across business functions and all 18 brands. You will work closely with brand and operational teams to drive client satisfaction and adhere to industry and brand standards and practices. In addition, you will develop, implement, and direct global programs in support of Supply Management and Hilton initiatives and plan, organize and advise the strategic alignment of the Supply Management global enterprise.

More specifically, you will:

• Develop, implement, and lead global programs and products in support of our overall strategic vision and corporate sustainability initiatives across Hilton's 18 brands.


• Implement strategies based on subject matter expertise, technical knowledge, job experience, and leadership skills that demonstrate our value proposition and optimize results.


• Develop category strategy and manage the entire RFP process from conducting initial due diligence to finalizing contract negotiations in a cross-functional environment with applicable brands and/or corporate departments. This includes validating supplier selection and performance through price benchmarking, auditing, risk assessment, etc.


• Develop new or streamline existing internal processes to proactively promote continuous process improvements for the Supply Management global enterprise.


• Effectively handle external relationships with suppliers, distributors, and manufacturers; implement, analyze, and measure key performance indicators to ensure effectiveness, compliance to brand standards and specifications, risk, and liabilities.


• Collaborate and communicate effectively with brands, operating units, and cross-functional teams to ensure alignment on category strategies and priorities. Provide exceptional customer service to all internal partners.


• Forecast, achieve, and document cost savings, cost containment, and cost avoidances through negotiations, competitive bids, and innovative product rationalization.


• Develop expertise and implement strategies on all items within your scope of work.

What are we looking for?

We believe the success in this role will demonstrate itself through the following attributes and skills:

• Timely closure on key initiatives such as sourcing events, contracts renegotiations, projects, and pilots


• Communication and integration of activity with internal partners to ensure that expectations are fully met for initiative goals and schedules


• Communication skills to positively influence Hilton’s partners and to communicate effectively at all levels


• Become recognized as a subject matter authority across all assigned categories


• Creative thinking and research skills to identify and develop global sources of supply, including, but not limited to distribution networks, global manufacturers, and in-country sourcing


• Resourceful and dedicated at handling supplier relationships that will result in a win for the supplier, HSM, and the hotel


• Self-starter with the ability to effectively and creatively problem solve and identify solutions while maintaining a high level of flexibility, professionalism, and integrity


• Ability to use discretion and maintain confidentiality regarding sensitive information


• A commitment to learning and development that encourages personal and professional growth

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• Five (5) years of sourcing or supply chain experience


• Managerial experience including project and contract management in a matrixed environment


• Proficiency in Microsoft Office


• Approximately 10% of travel

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• BA/BS Bachelor’s Degree or MBA in Supply Chain Management and/or Hospitality


• Seven (7) years of supply chain or sourcing experience


• Hospitality experience


• Experience with Operating Supplies & Equipment (OS&E)


• CPSM, C.P.M., or PMP certificate(s)


• Experience with Coupa sourcing and contract platform

What is it like working for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton! 

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, a 401(k) savings plan, paid time off, and our travel discount. The salary for this role varies by applicable and specialized experience and location (Colorado applicants: Please click here for additional information.). Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.