Inside Sales at Gulfside Supply, Inc. dba Gulfeagle Supply in Charlotte, North Carolina

Job Description:

Inside Sales

 

JOB SUMMARY:

Responsible for the receipt and processing of all incoming customer phone orders and over the counter sales. Meet budget for branch sales through market awareness, job selling, initiative and job quotes in a profitable manner.

 

 

ESSENTIAL FUNCTIONS:

 

Branch Sales           Meet expectations as determined by the Branch Manager and budget as it relates to Branch Total Sales, specifically: Warehouse Sales and Budget, Direct Sales as well as the number of New Accounts opened.

 

POSITION REQUIREMENTS:

 

Market Awareness   Develop timely and accurate information regarding prices and competitors’ strategy. Maintain awareness of new products and systems and the aptitude for developing counter and winning sales strategies.

 

Job Selling                As required by the manager, develop job information from various and numerous sources in order to develop quotes and job leads.

Product Knowledge Act as a consultant with regard to the characteristics, uses and benefits of the entire line of products that can be used in the marketplace. Knowledgeable on non-commodity & specialty products.

 

New Business          Provide courteous service to encourage non-buying customers to do business with Gulfeagle, and partial buyers to make us their main supplier. Offer credit applications to prospects and help expedite the process.     

      

Organization &          Keep an organized work area and make the most efficient use

Time Management      of time.

                                   

Handling of Credit     Cooperate with credit functions and communicate accurate and

Responsibilities        credible information. Responsible for his/her own cashbox. Follow check acceptance procedures (currently NCT).

 

Support of                 Anticipate the needs of the Territory Manager and provide support,

Territory Manager    product availability, pricing, and delivery information, free up the Territory Manager to make more customer/prospect calls, which make for better sales coverage.

 

Initiative                    Make use of “downtime” productively with activities such as telemarketing, organizing showroom, sample room, etc.

 

People Skills            The ability to build and develop relationships by greeting customers as they enter our place of business, then having the ability to develop that into a long-term relationship. Ability to work positively as a team member with all employees.

 

Job Quotes               Effectively quote pricing to customers, follow-up, and file quotes.

 

Decision Making       Analyze sales opportunities and take decisive action in a timely manner.

 

Telemarketing Skills Reflect a genuine positive attitude and desire to assist customer/prospects to make a sound purchasing decision. Secure prompt responses to customer inquiries. Solicit new customers and procure additional business with existing customers by prospecting.

 

ACCOUNTABILITY:

                                   Reports directly to the Branch Manager or may report to the 

  Operations Manager or Assistant Manager if the Branch Manager so determines.

 

JOB QUALIFICATIONS:

• Basic elements of English language usage, spelling and arithmetic.


• Ability to utilize computers including word processing programs.


• Excellent communication skills: listening and comprehending others and present oneself clearly to be understood by others.


• Ability to exercise independent judgment in making decisions.


• Good time management and organizational skills.


• Ability to maintain cooperative working relationships as part of a team effort with those contacted in the performance of duties, to include all employees and customers.


• A clear thought process – the ability to think issues through using acceptable standards, resulting in a logical conclusion.  

EDUCATION:

• Education equivalent to completion of the 12th grade.

Gulfeagle Benefit Package:

 

• 401(K) Retirement Plan including Employer Match

• PTO and Paid Holidays

• Health Insurance - Medical, Dental & Vision

• Life, AD&D, Short & Long-Term Disability

• Health &Wellness Programs

• Flexible Spending Accounts

• Health Savings Accounts

• Employee Discount Programs

• and more!

 

This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Gulfeagle Supply is an Equal Opportunity Employer. We do not discriminate based on age race, gender color, religion, national origin, disability marital status, veteran status, sexual orientation, gender identity, or other characteristics protected under federal, state, or local law.

 

All duties and responsibilities are essential job functions and requirements and are subjected to possible modifications to reasonably accommodate individuals with disabilities.

 

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace

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