Sales Operations Analyst at Ascend Learning, Inc. in Leawood, Kansas

Job Description:

Ascend Learning is a national leader in data driven, online educational solutions for learners, educators and employers in high-growth, licensure-driven professions spanning healthcare, fitness and wellness, skilled trades, insurance, and financial services. We are passionate about accelerating learning while impacting job readiness, employment success and employee retention with the belief that our work changes lives.

Our culture is intentionally results-driven and selfless with a relentless focus on our customers. We believe in trust, transparency, freedom, and responsibility with a commitment to meritocracy, inclusion and diversity of thought. Continual investment in our over 1400 employees is also a core principle realized through ongoing professional development and providing opportunities to grow, develop and lead. Ascend Learning is headquartered in Burlington, MA with additional office locations and remote workers in cities across the U.S. and in the U.K.

Safety & Security is a segment of Ascend Learning and includes the Jones and Bartlett Learning, Public Safety Group, CDX Learning Systems, ClickSafety, and ExamFX brands. These customer centric brands lead the way in innovation and solution creation to improve outcomes and deliver results for administrators, educators, and students.

Ascend Learning’s Safety & Security segment is hiring a Sales Operations Analyst to Support our ClickSafety group.  In this role, you will assist with CRM management, sales process management, commissions, sales team performance reporting, as well as other ad-hoc projects. This role requires the ability to develop and provide actionable insights by leveraging strong analytical capabilities. Qualified candidates will be self-starters with an entrepreneurial mindset. By aligning directly with all departments involved in the sales cycle, this role will create and leverage effective lines of communication for clearer, solution-driven sales strategies that will drive increased revenue.  This position will work from our Leawood, KS office preferred however, remote applicants may also be considered.

 Responsibilities:

• Support Ascend’s ClickSafety group with projects including data mining, data analysis, financial modeling, reporting, and assistance in developing presentation materials


• Provide operational support, analysis, and reporting to forecast and enable delivery of the annual Ascend ClickSafety’s revenue plans and related metrics


• Administer accurate reporting on the pipeline generation needs and variances for assigned segment(s), working with sales leaders to uncover areas of revenue opportunity in our base


• Develop formal reporting packages for sales effectiveness and productivity, conduct metrics reviews with sales leaders and others as needed


• Assist in implementing new business processes that drive efficiency and effectiveness for the sales organization and the various supporting roles involved with sales


• Assist in annual strategic planning initiatives for sales org and support quota and compensation plan development and deployment


• Staying up to date on the latest processes and IT advancements to automate and modernize systems/processes


• Work with internal development team in the creation and accuracy of reporting dashboards


• Enrich, cleanse, and validate CRM data pre- and post- migration to Microsoft Dynamics

 

Education and Experience:

• Bachelor’s Degree from four-year college or university required


• A minimum of two+ years progressive business experience


• Demonstrated success working with and presenting to executive leadership


• Education industry experience preferred


• Prior sales or sales support experience preferred

 

Skills and Abilities:

• Understanding of sales pipeline management and sales operations goals and best practices


• Familiarity with Microsoft Dynamics CRM or a related customer relationship management tool, database maintenance tables (e.g., SQL) and Business Intelligence tools


• Demonstrates outstanding interpersonal skills and is an excellent written and verbal communicator


• Ability to operate in a fast-paced environment and adapt to changing priorities and demands


• Must be comfortable asking questions and seeking guidance


• Proficiency in Microsoft Office Suite, most importantly Excel and PowerPoint


• Travel less than 10%

Candidates should be aware that Ascend Learning currently maintains a policy requiring all employees to be fully vaccinated. Newly hired employees must be fully vaccinated by their start date.  Ascend Learning is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the Company to do so as provided under federal, state, and local law. Exceptions to the vaccine requirement may apply for employees living or working in Montana.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

 

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