Technical Program Manager at Flex in Austin, Texas

Job Description:

At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve people’s lives.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Technical Program Manager located in Austin, TX.

Reporting to the Program Management Manager the Technical Program Manager role involves being responsible for one or more customer projects from the initial engagement on a board until the last prototype build has been completed. 

What a typical day looks like:

• Execute the role of team leader for all NPI build related activities.


• Evaluate Customer products for assembly requirements.


• Report DFM and DFT analysis and close with Customer on resolution of issues.


• Maintain communications with Customer on technical issues and modifications to build plans.


• Proactively resolve problems that could cause delays in meeting Customer schedule commits.


• Develop new processes to meet Customer needs.


• Be a driving force in ensuring that the transfer of information to the Production Engineering organization (at the production site) is complete, effective and timely.


• Report progress during the builds and final build reports to the customer.


• Maintain an awareness of the in-process defects and customer found defects.


• Generate action plans to correct the process to eliminate defects. Ensure that the Customer is delighted with the service and support provided by the NPI team.


• Perform the technical part of the job to exceed customer expectations and achieve very high CSI ratings.


• Develop schedules for meeting customer prototype delivery requirements


• Communicate delivery commitments to the Customer


• Work with Customer to understand new product opportunities and requirements for new technologies


• Effectively communicate information to the Customer and the Flex management team


• Negotiate changes in delivery schedules as required


• Have total ownership of CSI ratings


• Work with Materials Planning to ensure that aspect of the build readiness is being handled


• Handle financial aspects of the project. This includes quoting, receipt of purchase orders, requesting sales orders, analyzing the financial results, and taking action to improve the gross profit margin for the project.

The experience we’re looking to add to our team:

• Bachelor´s Degree in Engineering


• 2-5 years’ experience in program management or product engineering 

What you’ll receive for the great work you provide:

• Full range of medical benefits, dental, vision


• Life Insurance


• Matching 401K


• PTO


• Tuition Reimbursement


• Employee discounts at local retailers

AO116

Job Category

Relocation: Not eligible

Is Sponsorship Available?

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e-mailing: accessibility@flex.com.