Sales Operations Analyst at Access Information Management in Woburn, Massachusetts

Job Description:

Reporting to the Director, Sales Operations, the Sales Operations Analyst will assist with a variety of tasks, with an emphasis on reporting and analytics. Day-to-day responsibilities will include deep-dive analyses of sales and retention data, preparing a multitude of reporting materials, CRM (Salesforce) management and process improvement, as well as a variety of ad-hoc projects. The Sales Operations Analyst will use their strong Excel, PowerPoint, and Salesforce.com skills to work as a liaison with marketing, finance, and operations to assist with various reporting and strategic initiatives.

Primary Responsibilities:

• Be a subject matter expert in Access sales processes and Salesforce.com

o Partner with key stakeholders in sales, marketing, operations, and finance on sales process and data

• Conduct analysis and prepare various reports to track and manage various business KPIs


• Assist in designing, implementing and monitoring sales process and data

o Act as steward for all critical sales data, ensuring accuracy and data cleanliness

o Coordinate with system owners and admins to identify, develop and maintain sales reports and dashboards in Salesforce.com

o Modify Salesforce.com functionality to support evolving business requirements

• Support in the preparation of various monthly sales and retention reporting materials


• Assist in other ad-hoc projects and requests from various business leaders

Education and Experience:

• Bachelor’s Degree


• 2+ years of professional experience


• 1+ year of experience in Sales Ops, particularly within a SaaS business

Knowledge, Skills, and Abilities:

• Confident with data: management, manipulation, visualization, and reporting


• Strong attention to detail and data-driven


• Action-oriented, self-starter


• Excellent problem solving, analytical, planning, and reasoning skills


• Highly proficient with Microsoft Excel (index(match), use of keyboard shortcuts, etc.) and PowerPoint


• Proficient within Salesforce


• Ability to work in a fast-paced environment

Only eligible candidates who do not require work authorization or assistance from Access will be considered for this opportunity.

Since the beginning of the Covid-19 pandemic, many client contractual requirements, whether Federal, State, or private, require that Access Team Members be fully vaccinated in order to service those client accounts. Accordingly, Access requires that all new team members be fully vaccinated.

About Access Corp

Access is the largest privately-held records and information management services provider worldwide, with operations across the United States, Canada, Central and South America. Access provides transformative services, expertise, and technologies to make organizations more efficient and more compliant. Access helps companies manage and activate their critical business information through offsite storage and information governance services, scanning and digital transformation solutions, document management software including CartaHR, CartaDC and CartaDC Essentials, and secure destruction services. For 11 consecutive years, Access has been named to the Inc. 5000, the ranking of fastest-growing private companies in the U.S. For more information, go to https://www.accesscorp.com/

Access considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a covered Veteran in accordance with federal law. In addition, Access complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Access also provides reasonable accommodation to individuals with disabilities.

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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