Operations Supervisor F&B and Front Desk, $29.42/hr at Sonesta International Hotels Corporation in Emeryville, California

Job Description:

Job Description

Job Description

DUTIES AND RESPONSIBILITIES:

• Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.


• Ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, banquet and Catering events are set-up, running smoothly, front desk is running smoothly and the hotel is properly maintained and clean.


• Manage both the daily execution of the breakfast, evening social and the pour food and beverage operation, banquets/catering and front desk to ensure standards of operation and quality and guest satisfaction are maintained.


• Ensure the market convenience store is stocked and maintained in an orderly and appealing manner.


• Monitor inventory and order replenishments in a timely and efficient manner.


• Purchase and/or requisition for the inventory to ensure adequate minimum and maximum stocks of all food, beverage, front desk supplies, material, and equipment.


• Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste.

QUALIFICATIONS AND REQUIREMENTS:

• Bachelor's degree in Hotel Administration, Business Administration or related field preferred.


• Two years of previous supervisory experience preferred.


• Ability to speak, read, and write fluent English; other languages beneficial.


• Professional verbal and written communication skills.


• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.


• Problem solving, reasoning, motivating, organizational and training abilities.


• Ability to prioritize and organize work assignments.


• Experience with Microsoft Office and Opera systems is a plus.


• Valid driver's license required.


• Frequently standing up, bending, climbing, kneeling, and moving about the facility

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance


• Health Savings Account with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation and Sick Days


• Sonesta Hotel Discounts


• Educational Assistance


• Paid Parental Leave


• Company Paid Life Insurance


• Company Paid Short Term and Long Term Disability Insurance


• Various Employee Perks and Discounts

Additional Job Description

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance


• Health Savings Account with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation and Sick Days


• Sonesta Hotel Discounts


• Educational Assistance


• Paid Parental Leave


• Company Paid Life Insurance


• Company Paid Short Term and Long Term Disability Insurance


• Various Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.