IT Coordinator at InterContinental Hotels in Washington, Washington DC

Job Description:

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

The Willard InterContinental Washington, DC is one of the most iconic hotels in the Nation’s Capital. Since 1818, the Willard InterContinental Hotel has played host to the world’s social and political elite. Often referred to as the ‘Residence of Presidents’, The Willard has welcomed U.S. presidents, foreign dignitaries and celebrities, as well as has been the site of many historic moments in U.S. history. Located in the heart of the nation's capital on Pennsylvania Avenue, the Willard continues to be the hotel of choice for heads of state and leaders of the world's business, cultural, social and political sectors.  The hotel's 335 well-appointed large guestrooms include 41 elegant suites.  Dining options consist of the Cafe du Parc, a popular French bistro with seasonal outdoor seating, traditional Afternoon Tea in Peacock Alley, the classic Round Robin Bar and Private In-Room Dining.  There is over 20,000 square feet of Conference and Banquet space and the hotel hosts events ranging from intimate meetings to luxurious weddings.  The Willard InterContinental combines heritage, sustainability and luxury with contemporary comfort and the latest technology.

Your day to day

As IT Co-ordinator, you’ll ensure our computers are installed properly, working efficiently and that system security measures are in place.

•    As primary contact for servicing the computer hardware you’ll manage and monitor all computer hardware and make systems are installed properly and working efficiently

•    Keep up to date with all approved systems and technology including

    Computer Hardware systems and devices including PC LAN technology

    Software operating and utility systems

     Front Office and Accounts Receivable Property Management Systems

•    Maintain an up-to-date list of all computer hardware and software at hotel

•    Monitor the performance of the systems and maintain log book of performance

•    Understand all standards and customised features and functions of the Hotel front office system

•    Ensure that all computer media saves, and back-ups are completed, documented and stored per specifications

•    Maintain uncompromising data and physical security standards

What we need from you

•    Diploma or Vocational Certificate in Computer Science or IT or related field

•    1 years’ related experience or with computer set-up and troubleshooting

•    Working knowledge of networks and operating systems and databases

•    Strong analytical and problem-solving skills    •    Strong analytical and problem-solving skills

•    Knowledge in PCI DSS (Payment Card Industry Data Security Standards)

•    Great communication skills

•    A team player, proactive, responsible, hardworking and able to work under pressure

 

What we offer

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.

Not Applicable for Colorado Applicants