Director of Auxiliary Services at Savannah State University in Savannah, Georgia

Job Description:

Director of Auxiliary Services

Job ID: 247853
Location: Savannah State Recruiting Loc
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us
Savannah State University established in 1890, is the first public historically black college or university in the state of Georgia and the first institution of higher learning in the city of Savannah. The university's students select majors from four colleges — Business Administration, Education, Liberal Arts and Social Sciences, and Sciences and Technology. The campus is by far the most picturesque in the state of Georgia. The moss-laden sweeping oak trees, expansive marsh and historic architecture create a resplendent yet tranquil atmosphere. Beneath the beauty and splendor is a vibrant residential campus bursting at the seams with the vim and vigor of quality collegiate life: relevant academic majors, engaging lectures, cutting-edge research, quality student-faculty engagement and a nurturing environment.

Job Summary
This position exists to direct the Office of Auxiliary Services, which is an organization within the Office of the Vice President for Business and Financial Affairs. Responsible for providing services both directly and indirectly to students, faculty, staff and the university's community. By policy of the Board of Regents, some units in this department must be totally self-supporting with no state funds allocated. May be directed to perform job-related tasks other than those specifically delineated in this description.

The incumbent in this position is responsible for preparing, controlling and monitoring budgets and operations of the Bookstore, Dining Services, Vending, Mail Center, ID Card Office, and Parking and Transportation. Risk management/insurance claims processing is also in this position's portfolio. The position has latitude to consider courses of action within broad university policies and short-term objectives, however may not independently make decisions that may conflict with federal, state or university procedures.

As a team leader, the incumbent is responsible for providing valuable input and direction that leads to the accomplishment of missions or goals. On a regular basis, the incumbent in this position may interact with all University departments and vendors to ensure these goals are met.

Responsibilities

• Budget development, administration, and management. Capital forecasting & planning, strategic planning for unit, and P&L responsibilities for overseeing the major cost centers under their direction.
• Creates and tracks departmental costs and revenues providing vision and strategy for short- and long-term goals with a focus on excellence in customer service and accountability for each auxiliary unit. Evaluates service levels and determines appropriate methods for feedback and resolution to issues.
• Ensures business and financial operations for the University's auxiliary enterprises are performed in accordance with university and division policies and procedures.
• Prepares operational reports, financial reports, and projections for future planning in each service area.
• Develops, monitors, and recommends process improvements that align with the University's strategic vision while seeking ways to engage the campus community and improve services across all units. Works with divisional leadership and campus partners to establish meaningful operational performance measures.
• Provides overall support of the mission of the Auxiliary Enterprises department through program development, delivery and expansion of services offered, and by soliciting for, and responding to, suggestions and requests from the university community. Develops short- and long-range strategies and goals to enhance the development of new auxiliary programs and services to meet the university community and end user needs.
• Identifies and assesses opportunities for innovation and new venture development in Auxiliary Enterprises.
• Reviews, evaluates, and makes major departmental purchases.
• Contract management of food service (catering, university & residential dining facilities), beverage & snack vending, ATM, and the bookstore.
• Overseeing food service vendor performance.
• Delivery of transportation and parking services programs for the campus - strategic planning, pricing, enforcement & appeals, registration, facilities upkeep, and transit services relationships. Manages shuttle services program.
• Participates in development and implementation of the University ID Card, meal plan sales, on-site spirit wear sales, outgoing mail, and copier/document services.
• Accountable and responsible for all audits, security, safety, environmental health and hurricane emergency policies and procedures for and related to Auxiliary Enterprises.
• Responsible for ensuring personnel training, development, and education - as well as customer service development, delivery, and training with a focus on the student experience. Creates and fosters a team with credibility among university customers and their respective industries. Develops staff who can independently conceptualize, navigate, and complete increasingly complex and important transactions.
• Develops and recommends policies and administrative procedures relating to assigned areas of responsibility.
• Assists in ensuring that the goals and objectives for the department, and university are communicated and achieved.
• Establishes and maintains relationship with other university and community departments, organizations, and partners. Serves as liaison on behalf of Auxiliary Enterprises within the university on related committees and boards as appropriate.
• This position may be directed to perform job-related tasks other than those specifically delineated in this description.

Required Qualifications

• Bachelor's Degree in Business Administration or a related field. Relevant experience may substitute for the degree requirement on a year-for-year basis.
• Five years progressively responsible, professional experience related to auxiliary or business services.
• Must be able to attend training at different locations throughout the state of Georgia which will sometimes require overnight travel.

Preferred Qualifications

• Master's Degree in Business Administration or related field.
• Prefer direct experience in developing and managing food services, bookstore, transportation, vending and related auxiliary/ancillary services at a university campus.
• CASP (Certified Auxiliary Services Professional).
• Demonstrated experience in report writing and data analysis skills.
• Demonstrated experience in project management, planning, and presentations.
• Strong knowledge of University structure, policies and practices.
• Advanced knowledge of Microsoft Office Suite

Proposed Salary
Budgeted Salary Range is between $80,000 and $90,000 based on experience.

Knowledge, Skills, & Abilities
Knowledge of:

• State of Georgia, University System of Georgia, and Department of Administrative Services policies and procedures
• Project management principles and practices;
• University operations and administration principles and practices;
• Policy and procedure development and implementation practices;
• Applicable Federal, State, and local laws, rules, regulations, codes and/or statutes.
• Management and supervisory principles and practices.
• Business principals, planning, modeling, and development of related business reports (P&L, Sales & Revenue, Marketing, etc.)
• Strategic planning principles and practices for business applications.
• Planning systems, quality improvement processes, financial analysis and reporting, and office productivity software.

Skills in:

• Coordinating activities with other internal departments and/or external agencies and vendors;
• Achieving and/or exceeding financial management goals within the retail business sector;
• Managing projects;
• Preparing a variety of reports related to operational activities, including statistical analysis;
• Monitoring compliance with applicable policies, procedures, rules, and regulations;
• Utilizing computer technology for communication, data gathering and reporting activities;

Ability to:

• Work with diverse academic, cultural and ethnic backgrounds of community University students and staff;
• Communicate effectively through oral and written mediums;
• Solve problems and defuse conflict situations;
• Remain calm under high pressure/difficult situations.

Apply Before Date
For best consideration apply by September 1, 2022. The Position is Open Until Filled.

Contact Information
For technical support, please call OneUSG Connect Support at (877) 251.2644, or by email at oneusgsupport@usg.edu.

Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Savannah State University, as determined by Savannah State University, its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity
Savannah State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Savannah State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy please contact the Savannah State University, Office of Human Resources at hr@savannahstate.edu. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Office of Human Resources at hr@savannahstate.edu.


To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=247853&PostingSeq=1







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