Executive Assistant at Goodwill Industries of SE WIS in Great Lakes, Illinois

Job Description:

The Executive Assistant is responsible for assisting Executive Management (C-Level, VP Level), with meetings, schedules and special projects as needed. This position manages the calendar of the Exective, office flow, and prepares correspondence that is sometimes confidential or senstiive.

RESPONSIBILITY LEVEL:

The Executive Assistant is responsible for assisting Executive Management (C-Level, VP Level), with meetings, schedules and special projects as needed. Develop and execute assigned project work from concept to completion. Implements strategies to achieve the goals for the organization and administriatve office of assigned Executive. Typically works on projects and initiatives that span 3 - 12 months.

PRINCIPAL DUTIES:

1. Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments. May serve as a team member or subject matter expert on formal projects or within the department. Effectively engages in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change.
2. Problem Solving: Light supervision; works independently. Periodic review of work by manager or senior coworker. Solves problems of moderate to advanced complexity; able to identify root cause, interpret data and resolve issues.
3. Technical Skill: Understands and applies professional principles and skills within area of specialization to modify processes to resolve situations.
4. Community Engagement: Champions Goodwill's community engagement initiatives and serves as an ambassador for Goodwill in the wider community.
5. Completes a broad variety of administrative tasks including: managing an extremely active calendar of appointments, preparing correspondence that is sometimes confidential, and completing expense / corporate credit card reports.
6. Compose confidential correspondence, memos, and presentations; revise documents for proper format and proofread for accuracy.
7. Communicates directly and on behalf of the Leader with Board members as required, internal and external customers, vendors, government officials, and community organizations.
8. Researches, prioritizes and follows up on incoming issues and concerns addressed to the Leader, including those of a sensitive or confidential nature. Determines appropriate course of action, referral or response.
9. Create, modify and provide strategic input on correspondence, presentations, spreadsheets, in software systems utilized and other business documents.
10. Coordinate requisitions/purchase orders for vendors, advertisers, sponsorships, office supplies and other expenses, entering them in a marketing tracking sheet that is also used by finance. Filing them as necessary.
11. Participates in key leadership meetings. Assists in developing agendas, action items, follow-up and coordination of logistics.
12. Creates reports, presentations, announcements, speeches and other communications as required from personal initiative and knowledge, verbal direction, depending on the circumstances.
13. Work on special projects as directed.
14. Responsible for completing other duties/responsibilities as assigned.

REQUIREMENTS:

1. Two years of college education or experience equivalency, and a minimum of 3 years' experience.
2. Works well independently, but also flexible enough to be directed at times
3. Ability to communicate clearly and concisely, both verbally and in writing
4. Strong research and analytical skills
5. Willingness to enthusiastically complete both high-level and low-level tasks
6. Must be proficient in Microsoft Office Suite
7. Experience working for senior level management in an administrative position

CORE CULTURAL COMPETENCIES:

1. Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.
2. Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.
3. Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.
4. Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.
5. Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks.
6. Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.

PHYSICAL/SENSORY DEMANDS:

Remain stationary for extended periods of time, repetitive use of hands and vision required while using computer keyboard and work with electronic information, ability to hear and communicate on phone and in person. Moves about to accomplish tasks.

Equal Opportunity Employer

(GSC)(SEW)