Outpatient Registration Clerk at Huggins Hospital in WOLFEBORO, New Hampshire

Job Description:

Under the immediate supervision of the Director of Patient Access, is responsible for the assigned duties of the outpatient registration area, in accordance with established policies and procedures.

This is a full-time position working 36 hours per week, 12 hour shifts. 6PM-6AM.

Responsibilities

Maintains working knowledge of and demonstrates accurate and efficient use of the Evident computer system.

1 Advises Supervisor or Director of "Out of the Ordinary Conditions" which may require action or intervention
2 Performs effective patient triage as necessary
3 Identifies high risk patient accurately
4 Effectively processes patient for treatment and obtains information at appropriate time
5 Accurately processes physicians not in the Evident computer system
6 Maintains an accurate patient log
7 Processes documents incidental to registration appropriately (e.g. claim forms, Medicare non-covered forms, copies of insurance cards, Consent to Treat, MSP and other required forms for departmental processes)

Provides assistance/backup for the business office as needed for following tasks.

1 Secondary billing
2 Follow up for necessary information/action
3 Processing of incoming and outgoing mail in a timely and accurate manner

Performs efficient processing of outpatients and non-patient accounts (after-hours specimens) in a timely, accurate, courteous and confidential manner.

1 Obtains consent to treat and assigned benefits signatures appropriately
2 Maintains acceptable volume levels
3 Maintains updated accurate knowledge of State and Federal laws as they apply to the patient registration
4 Deciphers narrative signs, symptoms and diagnosis
5 Input ICD10 diagnostic code(s) to the Evident system
6 Contacts referring physician practice when needed for clarity and completeness of order
7 Works with HIM department as needed for clarification and coding training
8 Works with the Laboratory and Medical Imaging departments to ensure all requisitions are accounted for daily
9 Processes information as necessary to financial assistance officeQualifications

Education: High School Diploma or equivalent.

Experience: General knowledge of coding and medical terminology and demonstrated computer skills preferred. Excellent interpersonal communication skills and the ability to be very detail-oriented.