Maintenance Utility - IHG Army Hotels Holiday Inn Express - Fort Lee, VA at IHG in Fort Lee, Virginia

Job Description:

About us

At InterContinental Hotels & Resorts®, we own, operate and franchise more than 3000 hotels, offering close to half a million guest rooms in nearly 100 countries.  By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired, and successful hotel company the world over.

At IHG Army Hotels, our mission is to provide great on-post hotel stay experiences to military personnel, families, as well as guests. We do this by providing convenient, reasonably priced hotels on 40 installations across the nation- many featuring brand-name hotels previously only offered off post. 

At Holiday Inn Express® we want our guests to relax and be themselves which means we need team members to:

Be you – by being natural, professional, and personable in the way you are with people

Get ready – by taking notice and using your knowledge so that you are prepared for anything

Show you care – by being thoughtful in the way you welcome and connect with guests

Take action – by showing initiative, taking ownership, and going the extra mile

Your day to day

Performs simple maintenance and cleaning duties in guest rooms, public areas and grounds of the hotel that do not require practical skill or knowledge of a trade.

Complete basic maintenance related tasks and deep cleaning to keep guest rooms and public areas in an excellent state of cleanliness and repair.

Assist with completion of the preventative maintenance checklist and complete minor repairs work orders such as replacing ceiling tiles, light bulbs, patching vinyl, unclogging toilets replacing faucet washers, etc.

Carry tools, prepare the worksite, and assist maintenance representatives as needed.

Clean and sweep the parking lot and sidewalk areas.

Cut, prune and water the lawn and plants as necessary and dispose of the trimmings.

Empty all trashcans daily.

Report all unsafe conditions or malfunctioning equipment to supervisor.

Adhere to all established safety policies and procedures.

Follow procedures that ensure the security of inventory such as tools, supplies, equipment, etc., replenish supplies and inventory in a timely and efficient manner, and minimize waste. 

Respond in a courteous and prompt manner to all guest questions and/or requests to ensure strong guest satisfaction.

Promote teamwork and quality service through daily communication and coordination with other departments.

Perform other duties as necessary

What we need from you

Basic reading and writing skills

This job requires ability to perform the following:

Carrying, lifting, pulling, or pushing items weighing up to 100-300 pounds.

Frequently standing up and moving about the buildings and grounds.

Frequently handling objects and equipment.

Frequently bending, stooping, kneeling.

Working knowledge of basic non-skilled maintenance tasks such as plunging toilets, changing light bulbs, and replacing faucet washers.

Working knowledge of lawn/plant care equipment and tools.

Reading and writing abilities are utilized to document or record all tasks completed, to order supplies, to receive instructions for the day or to read equipment safety/repair manuals.

May be required to work nights, weekends, and/or holidays.

What we offer

We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

 

Not Applicable for Colorado Applicants.

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