Wealth Management Top Tier Support RM at Guardian in Holmdel, New Jersey

Job Description:

Job requirement:

The Park Avenue Securities is looking for Top Tier Relationship Manager/Accounts Support professional/ to be responsible for handling all aspects of client service to a select set of Top PAS and Guardian producers.

YOU WILL:

• Be responsible for up to 25 relationships and expected to support those 25 advisors and their administrative staff in all aspects of their securities business. This would include broker dealer business (brokerage accounts, mutual fund, variable annuities, etc.), advisory business (3rd party and on- platform through Envestnet), Financial Planning and Consulting, and commission inquiries on all products.




• Handling the incoming calls and emails from these reps and their assistants, the PAS RM will be required to build relationships with their advisors through proactive calls outs, as well as virtual visits.




• Be responsible for coordinating training requests, identifying client or advisor impacts when processes and procedures change, and communicating key updates from the business units across PAS.

YOU HAVE:

• Understanding of the BD and RIA operations and regulatory environment




• Experience with the Pershing NetX360, as well as experience with direct service providers, such as Albridge, Envestnet, Orion, SEI.




• Superior communication skills, as well as the ability to multi-task and work independently. 




• Handled complex business scenarios and devise solutions, from suggestion to implementation.




• Extensive customer service, operations or sales experience




• The ability to pull together different groups in the Home Office (Operations, Compliance, Finance, Technology) and the parent company (Guardian – Agency, GLIC, GIAC, Berkshire) to achieve these goals is important. 




• Ability to teach others (i.e., field, clients, sponsors, vendors) about our business model, parent company, policies and procedures.




• Reach out to advisors on troublesome transfer requests, and work to remediate

Qualifications:

• College degree or equivalent work experience required. Securities license preferred (Series 65).




• Experienced individual with account transfers




• Generate reporting




• Identity trends and process improvements




• Deliver targeted training




• Service/Support experience speaking with advisors, support staff, and contra firms




• Organized, and can build and add structure to a new process

Our Promise:

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

We Offer:

• Meaningful and challenging work opportunities to accelerate technology and innovation in a secure and compliant way.




• Competitive compensation




• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period




• Life and disability insurance




• A great 401(k) with match




• Tuition assistance, paid parental leave and backup family care.




• Dynamic, modern work environments that promote collaboration and creativity.




• Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.




• Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability, and advocate for diversity & inclusion in all that we do. 

Primary Location:

Remote - United States

Other Locations:

Bethlehem, Stamford

Job: 

Broker-Dealer

Schedule:

Full time

Equal Employment Opportunity:

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Salary:

$75,000.00

Apply Now