Reports to the Practice Manager. Develops and maintains patient care functions for assigned clinics. Serves as a resource to staff by suggesting solutions to patient care crisis problems and complaints.
MISSION, VALUES and SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
JOB SPECIFICATIONS
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma or equivalent; successful completion of an approved Medical Assistant Program or equivalent work experience with successful completion of the Certification Exam. A minimum of two years of medical assistant experience in a physician office or comparable setting and current CPR certification is required.
Knowledge & Skills
Requires in-depth knowledge of patient care practices to assess, plan, implement, and evaluate patient care and skills in applying and modifying principles, methods, and techniques of patient care.
Requires knowledge of organizational policies, regulations, and procedures and medical equipment and instruments to administer patient care.
Requires analytical ability to identify and solve patient problems, interpret data, assess patient conditions, apply guidelines and procedures, and research and recommend solutions.
Requires excellent verbal and written communication skills necessary to communicate information in a clear and understandable manner.
Demonstrates well developed interpersonal skills necessary to maintain effective working relationships with patients, families, medical and clinic staff, and the public.
Requires ability to utilize and operate a computer terminal, printer, etc.
Working Conditions
Normal clinic environment.
May be exposed to communicable diseases or bodily fluids.
Flexible hours and work schedule required.
Physical Demands
Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs, lift up to 50 pounds, to position/lift patients at a maximum of 35 pounds without assistance, provide CPR, etc.) to perform the essential functions of the position.