Behavioral Health Case Management Clinician at Cambia Health Solutions in Boise, Idaho

Posted in Other 2 days ago.

Job Description:

Behavioral Health Case Management Clinician

Remote within ID, OR, WA or UT. Candidates outside of these states will not be considered.

Primary Job Purpose

The Behavioral Health Care Management Clinician provides clinical care management (such as case management, disease management, and/or care coordination) to best meet the member's specific healthcare needs and to promote quality and cost-effective outcomes. Oversees a collaborative process with the member and those involved in the member's care to assess, plan, implement, coordinate, monitor and evaluate care as needed.

General Functions and Outcomes

  • Responsible for essential activities of case management including assessment, planning, implementation, coordination, monitoring and evaluation.

  • Assessment: collection of in-depth information about a member's situation and functioning to identify individual needs.

  • Planning: identification of specific objectives, goals, and actions designed to meet the member's needs as identified in the assessment.

  • Implementation: execution of the specific case management activities that will lead to accomplishing the goals set forth in the plan.

  • Coordination: organization, securing, integrating and modifying resources.

  • Monitoring: gathering sufficient information to determine the plan's effectiveness and the evaluation phase should determine the effectiveness of reaching the desired outcomes. Applies clinical expertise and judgment to ensure compliance with medical policy, medical necessity guidelines, and accepted standards of care. Utilizes evidence-based criteria that incorporates current and validated clinical research findings. Practices within the scope of their license.

  • Consults with physician advisors to ensure clinically appropriate determinations.

  • Serves as a resource to internal and external customers.

  • Collaborates with other departments to resolve claims, quality of care, member or provider issues.

  • Identifies problems or needed changes, recommends resolution, and participates in quality improvement efforts.

  • Responds in writing or by phone to members, providers and regulatory organizations in a professional manner while protecting confidentiality of sensitive documents and issues.

  • Provides consistent and accurate documentation.

  • Plans, organizes and prioritizes assignments to comply with performance standards, corporate goals, and established timelines.

Minimum Requirements

  • Knowledge of health insurance industry trends, technology and contractual arrangements.

  • General computer skills (including use of Microsoft Office, Outlook, internet search). Familiarity with health care documentation systems.

  • Strong oral, written and interpersonal communication and customer service skills.

  • Ability to interpret policies and procedures, make decisions, and communicate complex topics effectively.

  • Strong organization and time management skills with the ability to manage workload independently.

  • Ability to think critically and make decision within individual role and responsibility.

Normally to be proficient in the competencies listed above

Behavioral Health Case Management Clinician would have a Master's Degree in Behavioral Health Discipline and 3 years of case management or behavioral health care management experience or equivalent combination of education and experience.

Required Licenses, Certifications, Registration, Etc.

Must have 3 years direct behavioral Health clinical experience as an independently licensed Master's level Behavioral Health Clinician in one of the areas of Psychology, Counselling, Social Work, Marriage or Family Therapy. Clinical License must be unrestricted and current in state of residence. Must be licensed in WA, OR, ID or UT and willing to be licensed in multiple states.(No associate level/ interns please).

Regence employees are part of the larger Cambia family of companies, which seeks to drive innovative health solutions. We offer a competitive salary and a generous benefits package. Regence is 2.2 million members, here for our families, co-workers and neighbors, helping each other be and stay healthy and provide support in time of need. We've been here for members for 100 years. Regence is a nonprofit health care company offering individual and group medical, dental, vision and life insurance, Medicare and other government programs as well as pharmacy benefit management. We are the largest health insurer in the Northwest/Intermountain Region, serving members as Regence BlueShield of Idaho, Regence BlueCross BlueShield of Oregon, Regence BlueCross BlueShield of Utah and Regence BlueShield (in Washington). Each plan is an independent licensee of the Blue Cross and Blue Shield Association.

If you're seeking a career focused on making the health care experience simpler, better, and more affordable for people and their families, consider joining our team at Cambia Health Solutions. Cambia is a total health solutions company that is deeply rooted in a 100-year legacy of transforming the industry and the way people experience health care. We had our beginnings in the logging communities of the Pacific Northwest as innovators in helping workers afford health care. That pioneering spirit has kept us at the forefront as we build new avenues to improve access to and quality of health care for the future. Cambia is committed to delivering a seamless, personalized health care experience for the next 100 years.

This position includes 401(k), healthcare, paid time off, paid holidays, and more. For more information, please visit

We are an Equal Opportunity and Affirmative Action employer dedicated to workforce diversity and a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy. As a health care company, we are committed to the health of our communities and employees during the COVID-19 pandemic. Please review the policy on our Careers site.
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