Posted in General Business 30+ days ago.
Type: Full-Time
Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone's life every second of every day.
Job Description
Position Title: Project Manager
Reports To: Sales Operations Specialist or Program Supervisor
Department: FOH - Direct
Primary Location: Portland, Oregon Office
Position Summary:
Reporting to the Sales Operations Specialist or FOH Program Supervisor, the Project Manager is responsible for managing and executing client quotes, project starts/approvals and intake. The incumbent consistently and successfully coordinates all resources required for the timely and accurate completion of quotes, setting up projects for hand off to the Production Team (BOH), and providing customer service as the first line of communication for our clients at intake.
The incumbent is expected to exercise initiative, discretion and independent judgment when supporting LanguageLine clients. It is essential for the FOH Project Manager to support both the Sales and Operations teams; develop and nurture relationships with both clients and in-house staff to ensure that requirements are met; and that quotes are provided in a timely and professional manner. Good communication abilities are needed to deal with the large number of concurrent activities and people who are involved in servicing our clients.
Position Duties & Responsibilities
Requirements
Appropriate Education and Experience:
If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the Corporate Recruiting Team at CorporateRecruiting@languageline.com .
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
VEVRAAFederal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-I.35(c)
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