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Patient Services Marketing Manager at Takeda Pharmaceuticals America, Inc. in Lexington, Massachusetts

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

Join Takeda as a Patient Services Marketing Manager out of our Lexington, MA Office. The Patient Services Marketing Manager, reports to the Associate Director, Patient Services Marketing in U.S. Patient Services. This position is a member of the Patient Services Marketing team that works closely with the franchise Marketing Teams, Medical, Regulatory, Legal, Commercial Operations, Compliance, and Corporate Communications.

How you will contribute:

  • You will provide Patient Services marketing support for multiple therapeutic areas within Takeda's USBU franchises (Alpha-1 antitrypsin deficiency, Hereditary Angioedema, LSD, and Primary Immunodeficiency tactical execution).
This support includes:

  • Develop marketing materials to support Patient Services teams that include Clinical Educators, Patient Access Managers and Patient Support Managers

  • Collaborate with brand marketing teams on patient and HCP marketing initiatives by leading patient services messaging and material development

  • Prepare and plan for market events such as new product or device launches by leading patient services marketing efforts to create assets (marketing materials, patient communications and messaging for teams)

  • Lead Patient Services perception tracker research to measure awareness and sentiment across therapeutic areas

  • Reviewer of brand marketing assets to ensure patient services brands and content are positioned appropriately within commercial resources

  • Implement new patient programs or services as determined by Patient Services leadership

  • Liaison with quality and effectiveness team within patient services to drive for messaging and marketing excellence in training


  • You will support ongoing and evolving Patient Services Marketing team efforts as needed and at the direction of the Associate Director, Patient Services Marketing

  • You will work within Patient Services and collaborates with patient services leadership and commercial marketing teams across multiple therapeutic areas to develop marketing programs and material to support Patient Services. Provides input into brand-specific tactical plans.

  • You will develop internal and external marketing materials to support our patient and HCP-facing teams including Patient Support Managers, Clinical Educators, Patient Access Managers, and Hub vendors. Leads the approval and re-approval of Patient Services marketing materials though the regulatory, medical and legal approval process.

  • You will be responsible for tactical project management and key understanding of data and metrics. Works closely with Patient Services Vendor Management and Patient Support Leads to ensure all marketing programs are appropriately operationalized. Manages the external spend budget for specific programs and ensures appropriate resource optimization, including optimal use of external agencies.

  • You will work directly with other members of the Patient Services team on key programs and initiatives. Collaborates commercial marketing teams. Identifies and leverages synergies across therapeutic areas. Works closely with agencies, digital vendors and hub service vendors.

Minimum Requirements/Qualifications:


  • Bachelor's Degree required

  • Candidate should have a minimum of 5 or more years of experience in Patient /Consumer Marketing

  • Patient Service experience in pharma / biotech rare disease preferred.

  • Must have experience working with Pharma/biotech promotional materials and agencies.

  • Proven track record of project management and tactical execution.

  • 10 - 20% travel as required. Role will sometimes call for early or late meetings and/or attendance at business events at night and possible weekends.

  • Considers marketplace and economic forces and trends in making sound business decisions

  • Experience in developing compliant marketing approaches/platforms/business processes for biotech / rare disease Marketing

  • Models a collaborative culture of questioning and constructive challenge to foster openness and candid dialogue

  • Strong oral and written presentation skills

  • Patient-centric, compassionate and service oriented mindset

  • Results oriented, attention to detail, accurate, prompt and able to meet deadlines

  • Strong business acumen and budgeting skills

  • Ability to partner with cross-functional teams

What Takeda can offer you:


  • Comprehensive Healthcare: Medical, Dental, and Vision

  • Financial Planning & Stability: 401(k) with company match and Annual Retirement Contribution Plan

  • Health & Wellness programs including onsite flu shots and health screenings

  • Generous time off for vacation and the option to purchase additional vacation days

  • Community Outreach Programs and company match of charitable contributions

  • Family Planning Support

  • Flexible Work Paths

  • Tuition reimbursement

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.

In accordance with the CO Equal Pay Act, Colorado Applicants Are Not Permitted to Apply.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Lexington, MA

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time





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