Business Analyst at SSSUSA in Redmond, Washington

Job Description:

Summary
The Business Analyst supports the management and execution of the data for Datacenter Physical Security team. This role is responsible for furthering our data collections and analysis practice in support of the Datacenter Physical Security Operations program. This role requires experience in data analytics, metrics optimizations, requirement gathering, data sourcing, query building, data analysis, and data visualization (including but not limited to Power BI, Excel, etc.). This role will also manage reporting projects and initiatives, communicating findings with various stakeholders which could include executive audiences. The successful candidate will be an intellectually curious, self-directed individual with excellent organizational skills and attention to detail. This role is highly collaborative in nature providing support for both internal and client teams.
Essential Functions

Act as a liaison between the business functions and the technical team and communicate vision to developers and testers with functional details.

Able to breakdown complex technical concepts to non-technical users. Translate complex business problems into simple, actionable, and scalable solutions.

Collaborates cross-functionally to support the growth of the Datacenter Physical Security program.

Ensures stakeholder requirements are captured, agreed upon, communicated and measured.

Responsible for process of design, construction of reports and visualizations while ensuring long-term maintainability and scalability.

Builds custom Power BI reports and dashboards, ensuring a compelling, consistent, and accurate story across all audiences.

Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into digestible and actionable format, all while balancing competing priorities.

Proactively analyze key reports to make recommendations on trends that should be investigated by teams responsible for the data.

Use of statistical methods to analyze data generate useful business reports to depict trends.

Produces custom T-SQL code to obtain, filter, and extract data.

Automates and streamlines reports and daily tasks; continuously improving the team's reporting capabilities.

Supports the program teams with essential reporting functions, compliance tracking, data analysis, and process documentation.

Completes a weekly update report to demonstrate progress to goals and milestones achieved, providing regular updates to stakeholders.

Maintains a "customer service" approach to problem solving and works with client to find solutions to questions or concerns.

At the direction of the Senior Global Manager, delivers ad hoc reports and performs other duties as assigned to ensure the overall success of the Datacenter Physical Security program.

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Minimum QUALIFICATIONS AT ENTRY
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
Minimum Hiring Standards

• Must be at least 18 years of age.
• Must have a reliable means of communication, such as cell phone.
• Must have a reliable means of transportation (public or private).

• Must have the legal right to work in the country the position is based out of.
• Must have the ability to speak, read, and write English.
• Must have a high school diploma, secondary education equivalent, or GED.
• Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

Education/Experience

• Bachelor's degree in Business, Engineering, Statistics, Computer Science, Mathematics, Economics, Data Science, or related field or equivalent experience and 5 years of demonstrated experience in this discipline, or equivalent combination of education and experience to perform the essential functions of the job, as determined by the company.
• Minimum of 3 years of hands-on experience in development, architecture, and analyst experience to support design of enterprise Business Intelligence Solutions.
• 3 years of experience developing dashboards, governed reports, embedded analytics, and visualizations using Power BI as a data analyst/data scientist.
• 1 year of experience in full data warehouse implementation and knowledge of developing a highly performance report and visualization.
• Highly proficient with SQL to process complex datasets from multiple sources quickly.
• Highly proficient with data visualization in Power BI, with experience implementing within SharePoint.
• Advanced-level skill using Microsoft Office Suite including Power BI, Excel, PowerPoint, Word, Visio and SharePoint.
• Extensive computer Operations System knowledge.
• Some understanding of Azure Data Services.

Competencies

• Ability to present data to internal and external teams.
• Ability to use problem solving skills to provide business insights and recommendations from data sets.
• Able to focus on the details while thinking strategically.
• Comfortable with ambiguity and able to work independently.
• Excellent organizational skills and high attention to detail.
• Manages assigned projects responsibly, completes tasks in a timely manner, and delivers on-time even under tight deadlines.
• Able to thrive in a detail-oriented environment with quickly changing requirements.
• Demonstrated ability to quickly learn unfamiliar areas of business.
• Able to exercise independent judgment and decision-making skills, must have the ability to ask for clarification without prompting.
• Ability to adapt to new and changing environments and quickly learn to use new resources and tools.
• Ability to apply concepts of basic algebra and statistics.
• Strong analytical reasoning and critical and creative thinking.
• Ability to exercise independent judgement and decision-making skills.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to be an effective team member and handle projects responsibility.
• Ability to identify and rectify problems.
• Strong presentation and communication skills, both verbally and written, and comfortable presenting in front of a large audience.
• Interacts effectively at all levels and across diverse cultures.
• Capable of working under pressure while maintaining a professional image and approach with both internal and external customers.
• Thorough understanding of standard office procedures and practices.
• Experience working in a fast-paced, detail-oriented workplace where judgement and professionalism were necessities.

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS:


With or without reasonable accommodation, it requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Required ability to manage multiple tasks concurrently.
• Computer usage, which may include prolonged periods of data analysis.
• Handling and being exposed to sensitive and confidential information.
• Regular talking and hearing.
• Frequent lifting and/or moving up to 10 pounds, and occasionally up to 25 pounds.
• Close vision, distance vision, and ability to adjust focus.
• May be required to use vehicle in the performance of duties.

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