The SQA Senior manager leads the team of Supplier Quality Assurance (SQA) Associates which are responsible for respective Raw & Packaging Material categories within North America.
What are we looking for? She/he is responsible to sustain and develop the high level of capabilities among the SQA team. The team collectively protects RC's supply chain from quality, technical and food safety risks associated with raw & packaging materials, their production and transportation. The role's purpose is also to drive the evaluation and implementation of raw & pack material quality standards (MQM & PQM) and to support the RC growth towards health nutrition and individualization via supplier's continuous improvement.
What will be your key responsibilities?
Lead & develop the SQA team, supporting the supply of RC factories in NA
Lead, develop and motivate the NA SQA team, engaging them in Commercial & Q&FS strategies
Determine training needs for SQA and new comers, regarding food safety related programs
Set up SQA functional objectives in line with Regional Royal Canin strategy
Develop Technical competencies of the team in order to upskill their competencies, ensuring consistent evaluation of supplier quality program and continuous improvement
Train and maintain SQA activities with Commercial, Factory Q&FS and suppliers to ensure consistent roll-out within region
The SQA Sr. Manager drives the Regional Commercial agenda as a stakeholder of the Regional Commercial leadership Team (NACLT)
Great Line Management :
Effectively communicate, inspire and align the SQA Team behind the vision and strategy so as to drive progress attract talents
Retain experts and build deep category expertise to reach the highest quality performance to serve the business is accountable for building regional SQA capabilities, technical & functional skills through the License to Operate program
Ensure consistency of the Team objectives and PDP with Commercial / VCO FAB align Talent agenda and succession plan with the NACLT
Strategic leadership for raw material quality sourcing and continuous improvement:
Lead project teams in order to proactively manage material quality & food safety related aspects of a project, and ensure proper visibility of risks, challenges, and/or successes.
Ability to translate the message around a technical risk into a relevant business risk point of view Support Commercial Team, Regional QF&S Directors and Factories for Business critical Supplier Quality processes and execution
Review supplier and material performance and manage follow-up activities for continuous improvement with designated SQA Assess, track and trend audit completion in the region Partner with formulation and Q&FS for high supply risk, cost savings projects and long term / strategic projects to drive (Do It Best)
Improve regional supplier performance and manage material risk assessment review with SQA Implement, enhance and deploy supplier quality tools & process to include best practices from Mars MQM
Support the development and implementation of new raw materials in response to the Innovation Pipeline Provide direction and input for the development and implementation of consistent SQA management systems across the region : for examples audit standards, audit template, auditor requirements, and reporting
Royal Canin North America Expertise in global MQM and SQA committees:
Represent Royal Canin NA Commercial team through participation & influence in Global SQA Steering Team and Global Material Quality Management (MQM) Community
Deploy and ensure MQM and PQM compliance within NA region, as aligned with Global Mars & RC
SQA Strategies Interact with other SQA managers and segment counterparts to identify best practices, improve processes, coordinate cross regional supplier reviews and collaborate on strategic projects Report regional periodic metrics for global roll-up
What can you expect from Mars?
Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles.
Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.