Director of IT Solutions - Product - Remote at United Natural Foods Inc in Providence, Rhode Island

Job Description:

Who We Are

We're pioneers who every day deliver new choices that shape the foodscape. We discover what's next. Bold ideas and new possibilities that drive the industry. Better food. Better future. Our teams are a highly innovative group of talented professionals; laser-focused on making a difference and having fun while we do it.

At UNFI, we're inspired by the unexpected. We look at things like our unmatched distribution network and full-store assortment through a new lens. From gourmet and ethnic to fresh, prepared foods to specialty cheese - we cover everything in the store and your kitchen. Energizing tomorrow, guiding a healthier road ahead.

We believe that:

• Freedom of food choice matters


• Discovering what’s next keeps us vital


• We’re not afraid to get our hands dirty


• We’re here to connect food, people and the planet


• New routes can take us anywhere


• Scale drives our ability to positively impact lives


• There is no limit to fresh ideas


• Sustainability is our responsibility

A Bit About You…

• You thrive in a fast-paced, dynamic environment


• You wake up in the morning with a passion to inspire others to be great


• You possess the ability to lead leaders to develop strong teams and deliver on your strategies


• You are a natural at connecting with others and building strong relationship networks


• You have a proven ability to leverage consumer insights to develop brand positioning


• You understand the importance of collaboration and partnership to enable business outcomes


• You strive to build and deliver the “big picture” strategy


• You possess a positive mindset and often spotlight opportunities that others may overlook

PURPOSE:

The Remote Director IT Solutions leads efforts in the long-term design, implementation, and operational support of IT Products and Services. This leadership position will lead the creation of the 1-3 year technology framework and provide technical leadership in support of UNFI’s initiatives in IT Solutions with the focus on the design of the systems and services that integrate into the business strategy. This job may be assigned to specific IT Solutions that require different experience in specific technologies. See additional experience. Compensation includes base, equity and 25% bonus. 

ESSENTIAL FUNCTIONS:Job Responsibilities                                                                       Percentage

IT Solution Strategy

•   Leads team to implement product/solution operational, tactical, and strategic planning in support of the business plan, monitors plan progress, reports variances and makes agreed-upon adjustments

•   Develops departmental technology multi-year roadmaps and strategies for their corresponding solutions, products and services in collaboration with internal IT teams and the business stakeholders

•   Collaborate with the assigned business area stakeholders or internal IT teams to determine technical feasibility of proposed changes for their assigned IT technical area, products, services, ensuring proper communication and alignment of capabilities with both our Business & external partners

•   Responsible for the organizational design of department which is aligned to organizational strategy, executing planned department goals, and the talent planning that supports strategy/goal execution

•   Accountable for the performance results of multiple applications/products as assigned and overall user experience

•    Responsible for product management from initiation through run state.

•    Actively identifies and establishes metrics used to measure stability and consumption of the applications/products                                                                                                                                   40%

Team Leadership and Management

•    Coach and mentor managers on their assigned efforts and team responsibilities.

•   Ensures activities have proper coordination and collaboration when crossing multiple teams across IT, UNFI business areas or external IT vendors/partners

•   Participate as a strategy partner in the IT strategic planning processes defines roadmaps for their corresponding IT products and services often providing a more senior perspective and sharing across other IT teams

•   Provides leadership to IT teams through effective goal setting, performance management, recognition, associate engagement and ongoing team communication

•   Creates and oversees departmental capital and expense budgets for projects, hardware, software, staffing (internal/external), etc. and ensures value has been added to the business through cost savings and ROI analyses                                                                                                   30%

UNFI Business Partnership & Vendor Management                                                                                                                                  30%

•   Establishes and maintains strong working relations and partnerships with UNFI business teams, IT vendors and peers while addressing critical issues and opportunities to achieve organizational goals and objectives

•   Actively engages in understanding business satisfaction levels to proactively solve chronic problems and assign team to resolve and respond to business requests and needs.

•   Manages appropriate IT vendor relationship(s), understanding their products and services and aligning them with internal needs

•   Effectively manages the utilization of external services (e.g., product or platform vendors, service providers, contractors, consultants, outsourced functions)

•   Ensures appropriate IT vendor contracts are in place for corresponding products and services

•    Creates RFIs, RFPs, SLAs, SOWs and processes invoices in alignment with our UNFI and IT best practices

Total                                                                                                                                                                                                                 100%

JOB REQUIREMENTS:

Education/ Certifications/or Equivalent combination of education training and experience:

•   Bachelor’s degree in management information systems, computer science, or related discipline is required or combination of education and experience

Experience:

•   8-12 years of relevant IT and leadership experience

•   5+ years of relevant Information Technology modern integration and architecture experience is required

•   3-5+ years of experience working in a product team structure.

•   5+ years of experience in UX concepts

Knowledge/ Skills/ Abilities:

•   Excellent written and verbal communication skills, strong customer focus and demonstrated ability to work in geographically dispersed teams

•   Ability to manage concurrent efforts with competing priorities while ensuring timelines and budgets are met

•   Ability to create process and process design where none or little exists

•   Ability to create strategic landscape that delivers against IT goals

•   Ability to build strong teams across dispersed work locations, including mentoring and providing developmental goals for internal employees and external IT partners

•   Track record of being a change agent, one who can drive new and commercial thinking across the organization and the behaviors supporting such, while engaging in a collaborative, inclusive leadership style

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

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