Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes withour culinary team's commitment to safe, efficient operations and exceptional cuisine. Your passion for managing food preparation as Chef de Cuisine will inspire your team to create truly spectacular fare.
RESPONSIBILITIES
Provide warm, sincere and engaging service that follows the service essentials, ensuring Guests feel valued
Treat each and every Guest as a unique individual, personalizing the interaction(s) with thoughtful and personal touches
Resolve Guest problems and never say "no" without offering an alternative. OWN the follow-up to ensure the problem is resolved, and be that guest's point of contact
Be an ambassador for the Brand, Hotel, Community and Colleagues
Be guided by and always exhibit Fairmont core values; respect, integrity, teamwork, accountability & Excellence
Be aware of, support and ensure all health and safety policies, environmental policies & evacuation procedures including updates are adhered to
Follow and deliver all Leading Quality Assurance Standards for your position while supporting the FOH manager
Conduct daily Shift Briefings to Colleagues to share information regarding reservations, house counts, special menus, VIP's, service standards
Actively share ideas, opinions and suggestions in daily shift briefings
Assist in the development of new menu items in Brasserie Lounge, Lunch and Dinner menus, Lite Bites, Special Brasserie Events and festive seasonal menu ideas, offerings and displays
Ensure a safe, clean hotel at all times and take ownership for your area
Adhere to grooming policies to ensure a professional appearance is always maintained
Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues and Leaders
Ensure the consistency in the preparation of all food items for a la carte according to hotel recipes and standards
Ensure all kitchen Colleagues are aware of standards and expectations
Adhere to payroll costs and productivity within budgeted guidelines
Provide extensive hands on training for all new and transferred colleagues
Ensure the Cleanliness and maintenance of all work areas, utensils & equipment
Follow kitchen policies, procedures and service standards
Follow all safety and Sanitation policies when handling food and beverage
Liaise daily withcolleagues other Sous Chefs and leadership to keep open lines of communication regarding guest feedback
Continually strive to improve food preparation and presentations
Maintain proper rotation of product in all chillers to minimize wastage/spoilage
Have full knowledge of all menu items, daily features and promotions
Maintain labor cost through productive use of labor tracking tools and ensuring that resources are properly allocated to support business levels
Works closely with other Sous Chef and Cooks in menu creation and overall guest experience improvement efforts
Maintain a safe work environment and is responsible to complete the Weekly Preventative Maintenance Checklist
Train and develop kitchen employees and ensuring that ongoing training opportunities are communicated to the other Sous Chef and leadership and addressed with the colleague
Assume supervisory responsibilities during the absence of the Jr. Chef de Cuisine/Chef de Cuisine
Other duties as assigned
QUALIFICATIONS/EDUCATION
1-2 years previous Sous Chef experience in a free standing widely recognized restaurant/group
Free Standing Fine dining/Upscale Dining an asset
Journeyman's papers or international equivalent required
Diploma/Certification in a Culinary discipline an asset
Proven track record of cost control including food, equipment, labor and wastage to meet the food quality goals and hotel's financial goals
Enthusiastic with an outgoing personality who is very guest driven
Demonstrate real passion for menu planning, developing colleagues and experimenting with new trends
Experienced in organic farming and products and asset
Confident and poised while creating a guest dining experience catered to their individual desires
The successful Candidate must exhibit a passion for food, desire to achieve perfection and possess the ability to create the same sense of excitement from the colleagues for our guests
Well versed and competent in the Fundamentals of French cooking techniques supporting a contemporary style presented for today's Bay area guest
Computer literate in Microsoft Windows such as Word and Excel applications
Strong interpersonal and problem solving abilities
Update menu recipe cards and menu planning for promotions
Lead and inspire colleagues to reach their full potential through thorough training, follow up and setting the standards of excellence by leading and practicing the same at all times
Responsible for proper efficiency and profitable functioning of the Brasserie.
Manage and enhance Colleague performance through training, coaching, counselling or corrective action as required
Ensure consistency and efficiency of products orders for the restaurant to support hotel food costs budgets as well as engaging guest service
Constantly monitor food storage areas and refrigerators to ensure food spoilage is kept to a minimum. All incidents of food wastage are to be reported and corrective action taken immediately with those influencing the area
Work closely with all Culinary colleagues to ensure that insufficient or excessive food production is managed to reduce costs
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must be able to work flexible shifts
Successful completion of Fairmont Training programs or equivalents such as train the Trainer, Service promise
Current First Aid and Serve Safe training an asset
To keep our employees and the general public safe from the threat of COVID-19 and the rise of variants in the community, Claremont Club and Spahas implemented a COVID-19 Vaccination Policy.
Physical Aspects of Position (include but are not limited to):
Constant standing and walking throughout shift, must be able to stand for long periods of time (for up to 8 hours)
Frequent lifting and carrying up to 50 lbs.
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Claremont Club & Spa is an Equal Employmment Oppourtunity Employer. EOE M/F/V/D
Must have proof of eligibility to work in the United States.
All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS