Product Enablement Manager at Chubb in Phoenix, Arizona

Job Description:

Combined Insurance, a Chubb Company, is seeking a Product Enablement Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

JOB Summary 

This position will support product implementation across a broad group of functions and individuals to lead execution of new product process designs, implementation, and rollout, along with supporting activities, focusing on communication and effective tracking of activities in a matrix organization, as well as other direct responsibilities supporting the successful execution of product strategy priorities.

Responsibilities 

• Serve as product enablement manager for insurance product implementation in support of Chubb’s growing US worksite and voluntary distribution channels, enabling successful product introductions across all departments and functions.


• Provide product enablement support in all stages in the life cycle of product implementation, including but not limited to the early stages of product definition, CBA generation and initial approval by Governance Committees, requirement gathering, development, and launch.


• Partner with managers, staff, and vendors as necessary through meaningful working relationships.  Develop an understanding of the company’s business processes, organization structure, and supporting technology.


• Assists business partners in implementing business and technology solutions, including clarifying product business requirements of existing and new capabilities.


• Documents and communicates the status, risk and issues associated with product enablement to the business stakeholders and leaders within the organization and leads the actions required (corrective or not) to ensure implementation objectives are achieved.


• Mentor and train staff in topics related to business product enablement.


• Manage product enablement collateral–focused SharePoint site and perform other related duties as assigned.


• Provide product support to actuarial, underwriting, enrollment, ops, compliance, and marketing activities for implementation.


• Manage portfolio actions on specific products as assigned.

COMPETENCIES

• 
  Problem Solving:  Takes an organized and logical approach to thinking through problems and complex issues.  Simplifies complexity by breaking down issues into manageable parts.  Looks beyond the obvious to get at root causes.  Develops insight into problems, issues and situation.   


• Continuous Learning:  Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally.  Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise.  Takes advantage of formal and informal developmental opportunities.  Takes on challenging work assignments that lead to professional growth 


• 
  Initiative:  Willingly does more than is required or expected in the job.  Meets objectives on time with minimal supervision.  Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference. 


• 
  Adaptability:  Ability to re-direct personal efforts in response to changing circumstances.  Is receptive to new ideas and new ways of doing things.  Effectively prioritizes according to competing demands and shifting objectives.  Can navigate through uncertainty and knows when to change course 


• 
  Results Orientation:  Effectively executes on plans, drives for results and takes accountability for outcomes.  Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities.  Takes full accountability for achieving (or failing to achieve) desired results 


• 
  Values Orientation:  Upholds and models Chubb values and always does the right thing for the company, colleagues and customers.  Is direct truthful and trusted by others.  Acts as a team player.  Acts ethically and maintains a high level of professional integrity.  Fosters high collaboration within own team and across the company; constantly acts and thinks “One Chubb” 

• Strong listening and comprehension skills


• Strong oral and written communication skills, including presentation skills


• Strong analytical and problem-solving skills


• Strong planning, organization and time management skills


• Experience building and participating in teams


• High degree of fluency in Microsoft Office; strong Excel, Word and PowerPoint skills and Visio

Education and Experience 

• Bachelor’s Degree or equivalent experience  is required


• 5+ years of business experience


• Accident & Health insurance industry experience is a plus

OUR BENEFITS

As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees: 

• Health insurance


• Dental insurance


• Tuition reimbursement


• A company-match 401(k) plan


• Disability insurance


• Life insurance


• Employee referral bonuses

ABOUT COMBINED INSURANCE

Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America. Headquartered in Chicago, and celebrating 100 years in business, we are committed to making the world of supplemental insurance easy to access and understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M. Best. We are ranked by VIQTORY as the number one Military Friendly® Employer in 2022 (over $1 billion revenue category), marking Combined's eleventh consecutive year on the Top 10 list.

ABOUT CHUBB

Chubb is the world's largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 31,000 people worldwide.

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