This job listing has expired and the position may no longer be open for hire.

Customer Retention Representative - Part Time at PREMIER Bankcard LLC in DAKOTA DUNES, South Dakota

Posted in General Business 30+ days ago.

Type: Part-Time





Job Description:

Location: Dakota Dunes, SD 

Shift: Evenings, Weekends

Job Status: Part-Time

Pay: $15.00-$17.50/hour starting, additional monthly incentives available

Company: PREMIER Bankcard

Work Site

This opportunity is an on-site opportunity at PREMIER Bankcard's Dakota Dunes location

Shift Options

PREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm


  • Option 1: Monday-Friday 2:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm

  • Option 2: Monday-Friday 5:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm

  • Part-Time 20-35 hours, you set your minimum/maximum hours!

  • Flexible scheduling opportunity for top performers

  • No Sundays!

About the Role


  • Responds to telephone inquiries regarding various call types including, account closures, account re-opening and activation.

  • Utilizes the outbound dialer on various call types.

  • Utilize various retention techniques to maintain our account base.

  • Maintains accurate account records.

  • Reports unusual account/application activity to management

  • Maintains department standards as approved.

Training


  • Extensive paid training program, up to 3 weeks in length.

  • Ongoing training opportunities for continuous improvement!

Pay

Base wage starting at $15-$17.50/hr. with opportunities to increase take home pay.


  • Top performers can earn monthly incentives as high as $1,500 a month.

  • Contest money available through daily, weekly, and monthly Level Up competitions. 

  • Career path from Associate I to Associate III – each step earning an increase in pay!

  • Earn up to an additional $3.50/hr. when working non-traditional hours.

  • Shift differential up to 20%

  • Bilingual skills will be compensated in the form of a 10% differential.

Competitive Benefits Package


  • Full medical benefits for 20+ hours/week.

  • FREE dental and vision coverage.

  • Generous time off plans including PTO, Sick Pay, and Bonus Days.

  • 401(k) – dollar-for-dollar match up to 5% of total compensation.

  • Special discounts and offers for events at the Denny Sanford PREMIER Center.

  • Employee Wellness Program.

  • Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year!

  • Fun Employee Parties!

Our Culture


  • Emphasis on personal success, respect, health, wellness, fun and giving back.

  • Employees are rewarded, valued, and celebrated for hard work.

  • Career advancement opportunities is a ways PREMIER leaders show they care.

  • Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more!

See job description





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