Front Desk Agent Intercontinental at IHG in Cleveland, Ohio

Job Description:

About us

Do you see yourself as a Front Desk Agent?   What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. The InterContinental Hotels Cleveland offers an impressive collection of hospitality choices. Our superior locations, luxurious accommodations, high tech meeting rooms, unique dining experiences and attentive guest services are unparalleled in the area. Conveniently located on the campus of the prestigious Cleveland Clinic, less than one mile from the University Circle cultural and arts district. Legacy village shopping and entertainment, the Rock & Roll hall of Fame and Museum, Progressive Field and the Historic Warehouse District are all within easy reach. 

Your day to day

This position will check-in/check-out hotel guests in a timely and professional manner; and process all payments according to established procedures.

What we need from you

Requirements include holding a High School diploma or equivalent, plus one year front desk/guest service experience. Some college is preferred.  You may be required to work nights, weekends, and/or holidays.

What we offer

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans IND

Not applicable for Colorado Applicants