UNFI is looking for a Learning & Development Partner to join a team of highly motivated learning professionals to deploy training and leadership development to our associate population in Sales. This role will work closely with leaders and associates across the business to strengthen the capabilities of our salesforce through both the development and the deployment of content and programs.
The Learning & Development Partner will ensure the consistent transfer of knowledge to both associates and business leaders according to UNFI’s key priorities. The Learning & Development Partner will collaborate closely with other Sales-focused Learning & Development team members as well as our Sales Operations & Sales Strategy teams to ensure learning materials are relevant, timely, and applicable. This role will also work to address business concerns and talent gaps through ongoing measurement and evaluation of programs.
JOB RESPONSIBILTIES:
Facilitates and conducts training on key leadership behaviors and competencies for various associate-populations within Sales
Acts as project manager for the design and deployment of learning initiatives for Sales, this may include communication development, instructional design, presentation design, facilitation, coaching and measurement/evaluation.
Tailors’ communication and training approach to various audiences and learner needs (by function and level)
Leverages experiential learning best practices (scenario-based learning, storytelling, realistic examples of application, common misunderstanding) to best engage adult learners and ensure successful transfer of knowledge
Continues to broaden depth of understanding of strategic selling principles, sales leadership, customer service, conflict resolution, and best practices for sales management
Communicates insights and observations on business needs and talent strengths and opportunities, as well as effectiveness of ongoing learning interventions to functional Learning & Development team
Maintains strong professional relationships with key stakeholders in Sales to ensure successful transfer of knowledge and upskilling
Performs other relevant job duties as required.
JOB REQUIREMENTS:
Education/ Certifications/or Equivalent combination of education training and experience:
Bachelor's degree preferred or equivalent working experience
Experience:
4+ years of experience in human resources, learning and development, talent management or a related role
Experience facilitating and delivering enterprise training initiatives and programs, including experiential and technical training
Strong understanding of adult learning best practices, modern classroom, online and eLearning
Strong organization and project management skills
Excellent written and verbal communication skills with emphasis on relationship management, business partnerships and workplace collaboration
Ability to work on multiple tasks, manage competing priorities, meet deadlines, and work independently under minimal supervision
Knowledge/ Skills/ Abilities:
Experience conducting needs analysis and post-training measurement and evaluation (surveys, focus groups, etc.)
Experience with Microsoft Office Suite (Outlook, Word, Excel)
Most work is performed in a temperature-controlled office environment
Incumbent may sit for long periods of time at desk or computer terminal
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Incumbent may use calculators, keyboards, telephone, and other office equipment during normal workday
Stooping, bending, twisting, and reaching may be required in completion of job duties
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.