Account Executive - R at Independence Blue Cross LLC in Philadelphia, Pennsylvania

Job Description:

Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.

At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve. 

The Account Executive is responsible for on-going account management, including renewals, settlements, proposals, benefit exceptions and customer reporting and serves as the primary point of contact for external customer relationships.  

• Develops and executes proactive, creative, and ongoing account initiatives which enhance/maximize sales opportunities.


• Accountable for development and execution of sales strategy for each group customer or prospect keeping in line with segment strategy.


• Works independently to develop and execute client strategy.


• Provides recommendations to Functional Management and/or Senior Management.


• Builds effective relationships with customers/clients/brokers/consultants.


• Responsible for strategic and consultative presentations of Independence products to customers and prospects


• Understands and meets all strategic initiatives and goals within segment, working collaboratively with segment team.


• Understands and effectively communicates rating alternatives and funding arrangements applicable within the segment


• Partners with Underwriting for development of rate proposals and renewals and for development of renewal /cross sell/pricing strategies.


• Identifies health care and cost trends and actively seeks to develop solutions for are and or cost associated with the benefits plan.


• Keeps management informed of relevant opportunities.


• Mentors other associates in sales techniques, account management, and strategic thinking, to increase their competitive & industry knowledge


• Accountable for utilization of CRM tool to maximize sales opportunities.


• Must maintain active sales license for position. 

Qualifications

• Bachelor’s degree in Business, Risk Management, Marketing or a related field or equivalent work experience.


• A minimum of 3 years’ sales experience to include experience in health insurance/related industry where building relationships and renewing customers is essential.


• Excellent oral and written communication skills required.


• Demonstrated ability to develop and facilitate presentations.


• Negotiation skills required.


• Demonstrated ability to function in a high-volume, highly visible, deadline-oriented environment is essential.


• Knowledge of medical & ancillary products, services, and administration required, as well as a broad understanding of health insurance funding and rating methodologies.


• Demonstrated experience with the MS Office Suite (Word, Excel, PowerPoint) as well as CRM packages, such as ROAM required.


• Candidates must possess active PA State Accident & Health license or obtained within 60 days of hire into position


• Candidates must have a valid driver’s license and a reliable car and must have a cell phone.


• Depending on segment, extensive local and national travel is required.

Independence has implemented a “Hybrid of Choice” model which provides our associates with the flexibility to choose whether to work remotely, work in the office every day, or work in the office on certain days at their discretion. However, management may require our associates to work from Independence’s physical office locations on certain occasions. This role is designated as a role that fits into the “Hybrid of Choice” model. While associates may work remotely, the work must be performed in the Tri-State Area of Delaware, New Jersey or Pennsylvania.