Wound Care Technician, In-Home Care - Jovive Wound Care - Fern Ave at Vituity in Redlands, California

Job Description:

Redlands, CA - Seeking Wound Care Technician, In-Home Care

Everybody Has A Role to Play in Transforming Healthcare

As an In-Home Wound Care Technician, you play a vital role in assisting the medical director with the business operations of the Wound Care Clinic. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity, our core values matter. We embody a Culture of Caring by approaching every human interaction with compassion and heart. With a Servant Leadership philosophy, we focus on what we can accomplish when we put our patients and colleagues first. An Ownership Mentality means we all have mutual accountability to drive positive change for Vituity as a whole. Finally, our focus on Innovation enables all of us to re-imagine healthcare and bring about lasting change. Ultimately, we are unified around the common purpose of transforming healthcare to improve lives, and we believe everyone has a role to play in that. Help us shape the future of healthcare.

Vituity Locations: Vituity has opportunities at 450 practice locations across the country, serving 8 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Answers phones and takes accurate messages; handles basic inquiries on behalf of Medical Director.
• Prepares data reports as needed for Medical Director and third-party billing service.
• Attends and actively participates in all training, in-services, and staff meetings.
• Performs general office duties, including monitoring inventory of wound care supplies for expiration and ordering supplies as needed to replenish inventory.
• Assembles and prepares wound care supplies (i.e., saline, dressings) for providers to use in the field.
• Conducts patient call-backs as requested by physician/advanced provider to accurately communicate lab results.
• Inspects charts from providers and staff to ensure proper documentation including ancillaries, tests, and x-rays; verifies accuracy of the fee ticket.
• Applies knowledge of ICD-10 (International Classification of Diseases, 10th revision) and CPT (Current Procedural Terminology) coding of procedures and enters documentation into medical record as directed by the licensed care provider.
• Assists with referrals, as needed (e.g., obtains insurance pre-authorization).
• Notifies Medical Director of issues and concerns in a timely manner.
• Facilitates and participates in monthly billing call with third-party billing service.
• Responds to patient inquiries, including those related to billing.
• Collects, sorts, scans, packages, and submits required documentation from each patient encounter to designated third-party billing service for proper coding and billing of the encounter.
• Responds to all inquiries from third-party billing service; works with appropriate provider to complete documentation addendum requests.
• Reviews collection reports from third-party billing service; assists Medical Director with monitoring Accounts Receivable (A/R). Provides accurate, legal, and ethical documentation when performing hands-on patient care.
• Applies knowledge of first aid procedures to assist physician/advanced provider in treatment of the patient, including changing dressings and applying bandages.
• Follows standards and procedures to maintain safe, secure, and healthy work environment.
• Follows equipment operating instructions to maintain proper operation and functioning; notifies Medical Director of equipment malfunctions.
• Cleans and autoclaves equipment daily.
• Educates advanced providers on proper wound care techniques, including dressings, castings, negative-pressure sound therapy (NPWT), and compression.

Required Experience and Competencies

• High school diploma or equivalent required.
• 1 year of experience as a Wound Care Technician required.
• Experience with ICD-10 and CPT coding required.
• Basic Life Support (BLS) certification required.
• Billing experience is highly desired.
• Experience as an office coordinator in a clinic setting preferred.
• Experience in accounting or finance preferred.
• Healthcare experience in an urgent care or primary care setting preferred.
• Solid understanding of medical insurance plans and office procedures preferred.
• Knowledge of clinical compliance.
• Skilled with Microsoft Office 365.
• Strong organization, prioritization, and time management skills with a productivity-driven demeanor.
• Ability to effectively communicate and collaborate with team members, including educating them on proper documentation.
• Ability to employ effective customer service skills to resolve patient billing inquiries and complaints.
• Ability to maintain accurate records.
• Ability to follow facility and OSHA safety rules and procedures.
• Ability to uphold Health Insurance Portability and Accountability Act (HIPAA) privacy regulations.
• Ability to follow privacy policies regarding Protected Health Information (PHI) and HIPAA set forth in the Privacy Policy Manual.
• Ability to report for assigned/confirmed shifts punctually and reliably.
• Numerical aptitude.

The Practice

Jovive Wound Care - Redlands, California

• Vituity is about transforming care for the patients it serves, and this service will make an impact on patient lives
• Advanced Providers will visit patients within their home setting and conjunction with physicians who will be available virtually
• We anticipate seeing 7300+ patients annually

The Community

• Warm summers, mild winters, and a great place to raise a family
• Access to high ranking public and charter schools
• Close proximity to many points of interest: popular amusement parks such as Disneyland and Universal Studios, beautiful beaches, wineries, and more!

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
• EAP, travel assistance and identify theft included
• Wellness program
• Diversity, Equity and Inclusion (DEI) initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more.
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. We know that when we work together across sites and specialties as an integrated healthcare team, we can exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants Only. No agencies please.

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