Product Owner at Wintrust Financial Corporation in Rosemont, Illinois

Job Description:

Wintrust is a financial holding company with approximately $50 billion assets under management and traded on the NASDAQ:WTFC. Built on the "HAVE IT ALL" model, Wintrust offers sophisticated technology and resources of a large bank while focusing on providing service-based community banking to each and every customer. Wintrust operates fifteen community bank subsidiaries with over 170 banking locations in the greater Chicago and southern Wisconsin market areas. Additionally, Wintrust operates various non-bank business units including commercial and life insurance premium financing, short-term accounts receivable financing, out-sourced administrative services, mortgage origination and purchase, wealth management services and qualified intermediary services for tax-deferred exchanges.

Why join us?

• We are a high performing, collaborative, and diverse team focused on transforming the business through engaging work on enterprise-wide product innovation


• You will join, from the ground-floor, a major new Product Implementation that will define the target Lending Experience on a best-in-class Loan Origination Platform for the Enterprise


• We work across disciplines and departments, with opportunities for exposure to and partnership with executive management in leading strategic initiatives


• We are seeking a critical thinker who’s ready to take on new challenges in support of our stakeholders’ ever-evolving business needs

Why join this team?

• We have a culture that encourages an entrepreneurial spirit


• We offer multiple opportunities for development and upward mobility

What You’ll Do

• 
  Product Design and Innovation: Liaise with Business Stakeholders and End Users, Enterprise nCino Loan Origination and Salesforce Product Teams, Enterprise nCino Loan Origination and Salesforce Center of Excellence Teams, and IT partners across Wintrust to elicit and assess functional requirements and consult on platform capability enhancement and expansion. 


• 
  Product Requirements Definition: Produce related project documentation to support platform capability enhancement and expansion including: business requirements in the form of JIRA user stories with related current and target state process flows / business architecture diagrams, as well as supporting user acceptance test scripts to drive business validation.


• 
  Product Testing and Validation: Coordinate and lead User Acceptance Testing among Product Team, Business Stakeholders and End Users, perform and oversee test script execution and report defects back to IT to resolve issues prior to implementation.


• 
  Product Roll-out and Training: Partner with Manager, Product Management – Enterprise nCino Loan Origination Platform and Learning & Development Partners to define custom training content, participating in end-user training sessions as the Product SME.


• 
  Product Management and Administration: Assist end users with business administration, enhancements, production issues and related projects; work with the Manager, Platform Management – Enterprise nCino Loan Origination Platform to prioritize and align business requests to the Strategic Roadmap, and escalations as required for production hot fix.

Knowledge/Skills/Background/Experience

• 3+ years working in a financial services environment with special emphasis on coordinating business, functional requirements and/or project management across large cross-functional teams, programs, or projects


• 3+ years working on the nCino LOS Platform


• 3+ years familiarity on the Salesforce CRM Platform in support of nCino Platform Product Delivery and Management


• 1+ years working with JIRA


• nCino and Salesforce Administrator Certification a plus


• Advanced knowledge of Product Management, IT, Business Operations, and Change Management processes


• Must possess exceptional leadership, service, business analysis, time management, and organizational skills


• Ability to be creative and think outside-of-the box to see the whole business picture while maintaining an exceptional eye for detail


• Excellent written and verbal communication skills, must be able to effectively communicate with both technical and non-technical people


• Ability to create and manage JIRA user stories throughout the SDLC process following AGILE methodology


• Must have working knowledge of business productivity tools like Microsoft Office, Excel, Power Point, and Visio.


• Excellent attitude, positive demeanor, and strong collaborator

#LI-HYBRID

Benefits

Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago’s Bank® and Wisconsin's Bank®, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.