Telesales Representative Health Plans at Christus Health in Irving, Texas

Posted in Other 9 days ago.





Job Description:

Summary:


Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in new members on a weekly basis.




  • Contact potential prospects and existing customers to inform them about our product and services using scripts

  • Answer questions about products and/or the company

  • Ask questions to understand prospect requirements and close sales

  • Direct prospects to the field sales team when needed

  • Enter and update prospect information in our CRM

  • Take and process enrollments in an accurate manner

  • Handle grievances to preserve the company's reputation

  • Go the "extra mile" to meet sales quota and facilitate future sales

  • Keep records of calls and sales and note useful information



Requirements:




  • High school diploma; BSc/BA will be a plus

  • Ability to learn about products and services and describe/explain them to prospects

  • Excellent knowledge of English

  • Excellent communication and interpersonal skills

  • Cool-tempered and able to handle rejection

  • Outstanding negotiation skills with the ability to resolve issues and address complaints

  • 0-2 years of minimum experience

  • Proven experience as telesales representative or other sales/customer service role

  • Proven track record of successfully meeting sales quota preferably over the phone

  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems



Work Type:


Full Time
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