Sr. Access Analyst (Physician Logistics & Optimization) at University of Miami in Medley, Florida

Posted in Other 6 days ago.

Job Description:

Current Employees:

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Transforming Lives

The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.

With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

UHealth Connect has an exciting virtual opportunity for a Sr. Access Analyst (Physician Logistics & Optimization). The Sr. Access Analyst conducts in-depth, data-driven analysis to facilitate designing and modifying scheduling protocols in the Epic system and create scheduling solutions for departments in alignment with organizational goals of standardization for ease of patient access. In partnership with clinics, departments, UHealth Connect, and UHealth IT, the incumbent will analyze, improve, and develop processes, standards, tools, and documentation that will enable efficient provider scheduling across the organization. This includes using very large data sets from the scheduling system to analyze provider templates and scheduling algorithms for all ambulatory access departments. Specifically, the incumbent analyzes, develops, and provides targeted recommendations for and monitors provider metrics to ensure the organization maximizes template efficiency, productivity, access opportunities and meets operational needs.


  • Using very large data sets, conducts data-driven analyses to develop processes, standards, tools, and documentation to support efficient provider scheduling across the organization.

  • Manages projects that advance the Physician Logistics and Optimization team's goals.

  • In partnership with Master Scheduling, provides template and scheduling support services to clinical departments.

  • In partnership with Master Scheduling, monitors provider templates and schedules to ensure adherence to organizational standards.

  • Communicates and collaborate with internal and external stakeholders.

  • Provides feedback to management on means to achieve access goals and resolve patient service issues.

  • Interviews users at clinical, staff, and management levels regarding perceived needs and processes, then be able to translate those needs into recommendations and template build.

  • Reviews and develops system documentation, operational guidelines, and/or policies and procedures related to access projects. This requirement may include attendance at meetings with staff from organizational areas for which the Sr. Access Analyst is a liaison.

  • Coordinates post-implementation review of project goals, outstanding questions, or issues and work with operational leaders as requested to help sustain goals.

  • Assists staff in maximizing use of already implemented Epic functionality (end user optimization) and approved operational workflows to increase efficiency.

  • Adheres to University and unit-level policies and procedures and safeguards University assets.

  • This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Department Specific Requirements

  • Bachelor's degree in relevant field required including but not limited to Industrial Engineering, Business, Statistics - REQUIRED

  • Proven experience manipulating large datasets with Excel and/or other tools to analyze information, identify opportunities, draw conclusions from the data, and track progress on initiatives - REQUIRED

  • Experience creating reporting and analytical tools using Epic tools and dashboards - preferred

  • Six Sigma or Lean trained a plus

  • Ability to manage multiple assignments / projects simultaneously

  • Minimum 4 years of relevant experience preferably in a Healthcare environment. Any appropriate combination of relevant education, experience and/or certification may be considered

Knowledge, Skills and Attitudes:

  • Expert skills in complex data analysis using very large data sets

  • Expert ability to analyze and evaluate operational activities, make comprehensive studies and evaluations, and prepare detailed reports, dashboards, and communications.

  • Skilled in completing assignments accurately and with attention to detail.

  • Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

  • Ability to work independently and/or in a collaborative environment.

  • Ability to maintain effective interpersonal relationships.

  • Ability to facilitate decision making with multi-disciplinary teams.

  • Ability to lead, motivate, develop and train others.

    The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

    UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

    Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

    The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

    Job Status:

    Full time

    Employee Type:


    Pay Grade:

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