End User Computing Spec I at University of Florida in Gainesville, Florida

Posted in Other 9 days ago.

Job Description:

End User Computing Spec I

Job No: 524676

Work Type:

Location: Main Campus (Gainesville, FL), Alachua

Categories: RealCat

Department: 16360100 - LS-PHYSICS-GENERAL

Job Description

Classification Title:

End User Computing Spec I

Job Description:

The Department of Physics in the College of Liberal Arts and Sciences is seeking an End User Computing Specialist I. This position installs and configures computer hardware and software and ensures the proper operation of computer equipment in the unit. The End User Specialist I will also assist with the deployment of end-user desktops and the management of the department printers and conference rooms. Duties and responsibilities include, but are not limited to:

Respond to technical support requests from Physics Faculty and Staff. Perform changes to computer system configurations as needed that require administrative access. Assist with end-user computer deployment including OS installation, software installation, network registration, physical setup, and inventory of the hardware.

Monitoring support tickets, including distributing support requests to other IT staff as appropriate.

Assist with internal large course exam system. Duties include knowing how to author exams, generate and print exams, grade exams, and train others in the use of the system.

Management and maintenance of department printers including the tracking of supply levels and the orderliness of the room. Management and maintenance of department conference rooms.

Diagnose network-related computer problems, including ethernet and wireless access. Assist with the management of DNS and DHCP entries for department network resources.

Other duties as assigned.

Expected Salary:

The salary range is $17.00 - $20.00 per hour, commensurate with qualifications and experience.

Minimum Requirements:

Associate' s degree; or a high school diploma or equivalent and two years of relevant experience.

Preferred Qualifications:

  • Bachelor's degree, or at least four years of relevant experience preferred.

  • Strong communication skills are required.

  • Knowledge of Windows and MacOS client operating systems required.

  • Knowledge of Windows-based software packages (Office, Outlook) is desirable.

  • Experience working with faculty, staff, and students in a technology support role is desirable.

  • Troubleshooting skills required.

    Special Instructions to Applicants:

    In order to be considered, you must upload your cover letter, resume, and the names and contact information of at least three (3) professional references.

    This position is eligible for veteran's preference. If you are claiming veteran's preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.

    This is a time-limited position.

    Application must be submitted by 11:55 p.m. (ET) of the posting end date.

    Health Assessment Required:

    Advertised Salary:

    Minimum Requirements


    Preferred Qualifications


    Special Instructions to Applicants


    Health Assessment Required: $Health

    Applications Close: $Closes

    To apply, visit https://explore.jobs.ufl.edu/en-us/job/524676/end-user-computing-spec-i

    The University is committed to non-discrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation, gender identity and expression, marital status, national origin, political opinions or affiliations, genetic information and veteran status in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

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