New Student Orientation & Transitions Coordinator at University of Massachusetts Amherst in Amherst, Massachusetts

Posted in Other 3 days ago.





Job Description:


Job no: 516221

Work type: Staff Full Time

Location: UMass Amherst

Department: NSO & Transitions

Union: PSU

Categories: Student Affairs & Services


About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.




Job Summary


The New Student Orientation and Transition Coordinator, reporting to the Assistant Director of New Student Orientation and Transition, is responsible for the recruitment, hiring, development, and training of the New Student Orientation and Transitions' (NSOT) undergraduate student staff who facilitate all NSOT programs and initiatives, coordinates Summer in-person NSOT initiatives, and coordinates transition experiences for particularly designated populations.




Essential Functions



  • Manages the New Student Orientation and Transitions' undergraduate student staff including recruitment, outreach, application, interview, and hiring functions.

  • Develops and implements a comprehensive leader and leadership learning curriculum for staff.

  • Coordinates training for staff in the Spring and Summer to ensure they are prepared to facilitate all NSOT programs and initiatives.

  • Schedules and supervises staff for all NSOT programs and initiatives, including but not limited to coordinating staff meetings and accountability.

  • Coordinate across numerous University offices including Campus Recreation, Center for Multicultural Advancement and Student Success (CMASS), and the Stonewall Center to create and implement Summer in-person NSOT leadership and community building programs for first-year students and transfer students; including logistical support such as event set up, break down, and ensuring marketing/promotional materials are available.

  • Contributes to collaborative models and plans for assisting new first-year and transfer students in their acclimation and engagement to campus.

  • Supports "Ready for the U", "Welcome to the U", and the first semester transition plan and related logistics.

  • Participates in ongoing development, implementation, evaluation and improvement of orientation programs for first year and transfer students.

  • Keeps abreast of pertinent developments at the University, in higher education, and in the fields of student orientation, transition and parent and family services.




Other Functions



  • Performs related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives.

  • Understands responsibilities with respect to Title IX, Clery and other compliance requirements.

  • Demonstrates capacity, skill and willingness to engage students and contribute to student success.

  • Works collaboratively with other campus stakeholders to fulfill the mission of Student Affairs and Campus Life.

  • Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.

  • Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.

  • Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.

  • Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.




Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)



  • Bachelor's Degree and two (2) years' relevant experience in student affairs or related services, with at least one (1) year of supervisory experience that can include supervision of student employees; or Master's Degree in Higher Education or related field and one (1) year relevant experience in student affairs or related services with at least one (1) year of supervisory experience that can include supervision of student employees.

  • Current, valid driver's license.

  • Demonstrated understanding of and commitment to the undergraduate student experience at a major research university.

  • Demonstrated proficiency with using social media, websites, email and other contemporary and dynamic communications mediums.

  • Demonstrated fluency with Excel, Word, Outlook and PowerPoint.

  • Excellent organizational, analytical, interpersonal, communication and customer service skills, including the ability to relate to students, parents and families from diverse backgrounds.

  • Ability to plan, establish priorities, and manage multiple demands and concurrent projects. Ability to meet deadlines in a fast-paced and complex environment.

  • Ability to work collaboratively as a member of cross-functional teams.




Physical Demands/Working Conditions



  • Typical office environment.

  • Ability to lift to 30 lbs. without restrictions.




Work Schedule



  • Typical work schedule: Monday-Friday 8:30am-5:00pm.

  • Required to work some nights and weekends.




Salary Information


PSU Grade 26



PSU Hiring Ranges




Special Instructions to Applicants


Please submit a resume, cover letter, and the contact information for three (3) professional references.  Posting will remain open until filled.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.


Advertised: Oct 4 2022 Eastern Daylight Time

Applications close:



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