Beverage Shift Supervisor - Swing Shift (Lake Tahoe) at Caesars Entertainment in Stateline, Nevada

Job Description:

This salaried position is eligible for benefits day 1! Other property benefits include a free meal each shift, access to the employee gym, free parking on and off duty and use of the on-site clinic for participants of the company's medical benefits program.

JOB SUMMARY:

The incumbent in this position is responsible for developing an environment that creates excitement for guests and Team Members, promoting and retaining a highly skilled work force. Provides leadership and direction to assigned beverage service personnel to achieve maximum operating results, revenue tracking, and cost of sales control.

KEY JOB FUNCTIONS :

Responsible for actively building and retaining customer relations and acts as a mentor to Team Members in order to provide superior customer service.

Hires, trains, motivates, evaluates, and supervises assigned personnel, coaches for success, development, and continuing improvement of employee skills.

Controls cost of product by monitoring par stocks and ensuring preparation of drinks within established policies and procedures.

Controls cost of labor and materials. Ensure quality of guest service levels through effective scheduling to attain high standard of service with minimum use of labor hours.

Performs assigned input work in compiling annual budgets.

Monitors appearance of all facilities and service areas and follows up to ensure Caesars standards are maintained.

Maintains up-to-date knowledge of all applicable state, federal, and company regulations and procedures regarding the service of alcohol and related beverage service functions.

Acts immediately on customer complaints to ensure corrections or service recovery is made as needed.

Demonstrates a pleasant and enthusiastic demeanor at all times.

EDUCATION and/or EXPERIENCE:

High School Diploma or equivalent; College Degree preferred

Minimum of five years Food & Beverage experience

Two years supervisory experience

QUALIFICATIONS:

Fluent and literate in English

Good communication skills, both verbal and written

Good interpersonal skills, with emphasis in relationship building

Good problem solving skill

Good customer service skills, both internal and external

Ability to negotiate with diverse department

Ability to implement strategic visions/plans into day-to-day operation

Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated busine

Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.

Adheres to all regulatory, company and department policies and procedure

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

Mobility to move quickly around the property

Dexterity to use office equipment

Ability to see and hear

Ability to coordinate multiple tasks simultaneously

Positions that have contact with the public require the ability to work in a noisy

environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

Qualifications: NA

At Harrah's and Harveys Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen eld. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests.

Harrah's and Harveys Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America's largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe's year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell's Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah's & Harveys are popular choices for travelers and vacationers throughout the year.

Besides living in one of the Earth's most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah's believes a successful company starts with satised employees. Whether it's professional advancement or personal recognition, Harrah's provides accolades and incentives as you move along your career path.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

The incumbent in this position is responsible for developing an environment that creates excitement for guests and Team Members, promoting and retaining a highly skilled work force. Provides leadership and direction to assigned beverage service personnel to achieve maximum operating results, revenue tracking, and cost of sales control.