Retail Supervisor- Swing Shift (Lake Tahoe) at Caesars Entertainment in Stateline, Nevada

Job Description:

JOB SUMMARY:

Assists with the daily operations of the company owned Retail outlets for Harrah's and Harveys Lake Tahoe. Responsible for performing operational duties, such as scheduling, training, maintaining time & attendance records, and reconciliation of invoices and purchase orders.

KEY JOB FUNCTIONS:

• Supervises and professionally develops the potential of Retail personnel. Assumes and performs other supervisory responsibilities as assigned. Provides on-the-job direction for all Retail Associates in the delivery of excellent guest service
• Reconciles Invoices/Purchase Orders for all Retail services.
• Responsible for scheduling and training for Retail outlets.
• Assists the Retail Manager with data-entry of Purchase Orders.
• Reconciles over/shorts, including monthly data input.
• Responsible for following up with Accounting regarding invoices.
• Meets with Inventory Control on a regular basis regarding any concerns or issues that may arise.
• Assists the Retail Manager in contacting vendors for credit on shortages and/or damages.
• Assists in reviewing and successfully resolving any procurement problem which may occur between a vendor and Harrah's, including disagreements on product suitability and/or specifications, delivery delays, quantity or pricing variances, etc
• Assists with merchandising on sales floor.
• Assists with preparation for Inventory for all retail outlets, including inventory counts as well and reconciliation.
• Coordinates as necessary with other departments or properties directly involved in the procurement process such as Warehouse, Accounts Payable and property business offices to ensure the timely and effective execution of their responsibilities.
• Downloads scanner data to database and assists the preparation and evaluation of performance reports.

EDUCATION and/or EXPERIENCE:

• High School Diploma or equivalent.
• Two or more years college preferred
• Two years previous experience in Retail
• Supervisor and leadership experience preferred

QUALIFICATIONS:

• Literate and fluent in English
• Excellent leadership, guest service, interpersonal and communication skills
• Good relationship building skills; must be able to effectively lead and motivate others
• Demonstrated ability of teamwork with internal and external customers
• Knowledge of all areas of Customer Service
• Good math skills, including adding, subtracting, multiplying and dividing
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same

• Adheres to all regulatory, company and department policies and procedures

PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:

• Mobility and dexterity to bend, crouch, turn, and reach overhead.
• Ability to respond to visual and verbal cues
• Mobility to move quickly about the property
• Ability to lift, push, pull up to 50 pounds

Positions that have contact with the public require the ability to work in a noisy

environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

At Harrah's and Harveys Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen eld. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests.

Harrah's and Harveys Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America's largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe's year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell's Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah's & Harveys are popular choices for travelers and vacationers throughout the year.

Besides living in one of the Earth's most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah's believes a successful company starts with satised employees. Whether it's professional advancement or personal recognition, Harrah's provides accolades and incentives as you move along your career path.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Assists with the daily operations of the company owned Retail outlets for Harrah's and Harveys Lake Tahoe. Responsible for performing operational duties, such as scheduling, training, maintaining time & attendance records, and reconciliation of invoices and purchase orders.