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Business Analytics Senior Analyst - Evernorth at Cigna in Bloomfield, Connecticut

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:

Business Analytics Senior Analyst

POSITION SUMMARY:

The primary purpose for the Business Analytics Senior Analyst is to provide direct analytic support for the Clinical Research and New Solutions department, specifically, the Prospect Analytics division through extraction and interpretation of clients' data directly from our data warehouse(s). The analyst will provide reporting, analytic support, and consultation to core customers (New Sales, Proposals, Account Management Services, and Clinical Account Executives).

In providing this service, the analyst will need to maintain a high level of customer satisfaction and will require a high degree of cross-functional collaboration.

This role will require a reporting and analytics background with many activities specific to client reporting and product performance.

This individual will possess functional, technical and advanced business knowledge to provide customized, ad hoc solutions for information requests.

In addition, there will be a technical component that is required with a thorough understanding of relational databases, the information warehouse, claims data, and SQL code.

This position is with Evernorth, a new business within the Cigna Corporation.

ESSENTIAL FUNCTIONS:

Analytics - Develop reports, models and solutions with innovative ways to present data in order to support New Sales.

Preliminary data review, cleansing and preparation for use by internal teams performing analysis, reporting, modeling and ETL activities in support of RFP requirements.

Extract data and manipulate into reports for client both internal and external stakeholders.

This requires combining business knowledge and data acumen along with technical skills to efficiently complete adhoc and recurring reporting.

Data Acquisition - Facilitate the acceptance of external data by coordinating efforts of cross-functional partners and non-ESI parties.

Work within existing security parameters to obtain, decrypt, and perform initial analysis for viability of external data files.

Consultation - Consultation with New Sales, Proposals, and Account management teams to help understand complex issues and requests.

Cross-Functional collaboration as needed to create alignment with stakeholders.
Leading training sessions to support business users.

Managing competing priorities and escalations.

Collaboration - Business Analytics Senior Analyst will need to collaborate with multiple departments across the company including New Sales, Account Management, Finance, Operations, Implementations, and internal Knowledge Solutions areas.

Business Analytics Senior Analyst will need to facilitate hand-offs between multiple areas and will be asked to provide SME support on multiple projects/initiatives.

Effectively manage service level agreements and collaboration with requesters on expected deadlines.

Collaborate with internal Prospect Analytics team members to detect, review, develop, and optimize current processes.

Project management and prioritization - Business Analytics Senior Analyst aligns with the Sales, Proposals, Pricing, Underwriting and Internal Knowledge Solutions teams to support new sales and client renewal processes.

Business Analytics Senior Analyst will need to be able to manage multiple initiatives at the same time and negotiate timelines/priority with stakeholders.

Act as liaison between the business area and technical team and act as the subject matter expert for assigned project(s).

Identify and engage in opportunities for process optimization.

Communication - Effectively communicate goals, outcomes, direction to all stakeholders including internal employees.

Create a unified voice and environment for open dialogue and collaboration.

Actively participate in and facilitate internal group meetings via Webex.

QUALIFICATIONS


  • BS/BA degree and/or at least 1 year of relevant working experience

  • Superior analytical, strategic planning, communication and problem solving skills

  • Experience with Microsoft Office software, SQL

  • Experience in pulling data and understanding relational databases. Strong business and organizational skills

  • Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines

  • Solid customer service, technical, analytical, and communication skills required

  • Tableau, SAS, Python, R, Alteryx, AWS a plus

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 57,300 - 95,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna .

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.





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