Health Coach Educator -Jacksonville, FL at Alignment Healthcare USA, LLC in Jacksonville, Florida

Job Description:

Position Summary:
Health Coach & Educator will be responsible for conducting home visits to develop a wellness coaching relationship with patients, caregivers, and families through the process of actively working towards better health by providing support, encouragement, and education.

General Duties/Responsibilities:
(May include but are not limited to)

• Contacts patients that are eligible for Alignment's Care at Home program and provides necessary wellness coaching to reduce or eliminate high-risk behaviors
• Works with Alignment Florida Medi-Caid members and assists with locating and securing community resources to promote optimal health functioning.
• Collaborates with advanced practice clinicians and/or social worker to implement an action plan.
• Encourages adoption of habits that are conducive to a higher quality of life
  Responsible for delivering a high level of patient service and increasing member retention and satisfaction.
• Assists patients with accessing community resources and social services to address social determinants impacting health and wellbeing.
• Provides health education materials to identified patients, caregivers, and/or families.
• Coordinates care with other Alignment team members, including health-related vendors for optimal patient care

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

1. Minimum Experience:
a. At least 1- year experience as a wellness/health coach or educator

2. Education/Licensure

a. Minimum Associate degree in a health-related field or equivalent experience/certifications;

b. Bachelor's degree preferred

3. Other:

a. Experience in health behavior change/health coaching/health education.

b. Strong knowledge of specific diseases, lifestyle-related topics, nutrition, and exercise

c. Knowledge of and experience with applying the stages of change or a similar behavior change model

d. Excellent interpersonal skills with the ability to foster trust and respect among customers and coworkers

e. Able to work independently and remotely

f. Able to work with protected health information and maintain absolute confidentiality and privacy in accordance with HIPAA regulations and AHP policies

g. Excellent organizational skills with a strong attention to detail

h. Proficient computer skills including Microsoft Office Excel, Word and PowerPoint

i. Ability to work a flexible schedule

j. Must have a valid driver's license and automobile insurance.

k. Must be willing to drive to patients' homes and/or various facilities in the county assigned (mileage paid)

l. Bilingual English/Spanish preferred.

Essential Physical Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.