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Table Games Dealer- Dual Rate (Harrah's Ak-Chin Casino) at Caesars Entertainment in Maricopa, Arizona

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

*$1000 signing bonus*


The Table Games Dual Rate Supervisor has two distinct sets of responsibilities that fluctuate between supervisor and line level depending upon business needs.


  • Supervises the assigned table games and ensures a smooth operation, ensures established policies and procedures are followed by the Games Department personnel.
  • Deals cards at an assigned table in accordance with established policies and procedures for the gaming entertainment of Harrah's guests.

  • Responsible for interviewing, training, and selecting employees for the department.
  • Conduct Performance Reviews in accordance with policies and procedures; provide feedback; coaching and development guidance as needed.
  • Responsible for planning, supervising and monitoring the work of the team members in assigned area(s).
  • Supervises the opening and closing procedures of assigned table games.
  • Ensures a smooth department operation in compliance with established policies and procedures.
  • Oversees all action in assigned area; reports any outstanding or irregular play to Casino Operations Manager.

  • Maintains a continuous inspection of deck(s), ensuring the security of assigned game at all times.
  • Exchanges guest currency for gaming tokens and ensures the safety of all tokens and cash entrusted.
  • Assists guests in playing and ensures adherence to established rules, policies and procedures.


  • Review, analyze and make recommendations with respect to wage increases; promotions; or demotions as needed.
  • Respond to and handle employee complaints (grievances) in a timely and efficient manner.
  • Recommend or take appropriate action when administering disciplinary processes in accordance with established policies and procedures.
  • Responsible for monitoring legal compliance with federal, state and gaming laws.
  • Schedules and places personnel, utilizing the tools and equipment available.

  • Settles disputes amicably arising from guest complaints.
  • Sets the proper example of hospitality and ensures that a visual impression of friendliness and courtesy are maintained from all Games personnel in an assigned area.
  • Ensures adherence to all safety policies and procedures and reports any safety hazards to assigned Casino Operations Manager.
  • Assists with the monitoring and administration of special promotions and programs.
  • Develops new gaming guests through contacts and provides the appropriate services and assistance for these new guests.
  • Recommends guest complimentary service of room, food and beverage.
  • Recommends changes in the department including: hiring, promotion, demotion, and termination
  • Recommends wage and salary changes for assigned personnel within established limits.

  • Coordinates with Supervisors and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Table Games Supervisor, Casino Operations Manager or Assistant Casino Operations Manager.
  • Communicates all irregularities, safety hazards, and questions to Table Games Supervisor or Casino Operations Manager
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies
  • Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same
  • Other duties as assigned

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

*$1000 sign on bonus*Experienced Dual Rate Supervisor must know Craps

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