Benefits Technology Consultant at Cigna in Bloomfield, Connecticut

Job Description:

This mission critical position is the benefits technology communication fulcrum between Supplemental Health Solutions (SHS) internal Cigna stakeholders, Cigna sales, technology vendor sales, and enrollment firms that support all of Cigna's Buyer Groups and products.

The Consultant is the go-to resource for Cigna sales teams as it relates to the articulation of the value proposition associated with our vendor relationships, vetted enrollment firms, and integrations in support of their sales efforts. The Consultant builds and maintains a high level of technical and distribution knowledge about both Cigna's 11 contracted vendors and also about 20 other non-contracted Benefit Administration Vendors that will allow them to act as the subject matter expert (SME) in conversations with internal stakeholders, brokers, and clients. The role is also responsible for communication of Cigna's third-party medical integration communication and field navigation.

Specific Accountabilities:

• Act as the SME resource for an assigned geography in regard to both Benefits Administration Vendors and Enrollment Vendors.


• Build and maintain necessary technical knowledge on about 30 technology solutions and vendor partners.


• Provide Point of Purchase direction and execution to sales and account management during the sales/renewal process as well as during implementation.


• Participate in client and broker presentations as Subject Matter Expert in regard to Technology Vendor relationship values, specific client/broker needs, the implementation process, and ongoing service procedures.


• Develop and strengthen relationships with aligned sales teams, local market leadership, enrollment firms, and BAV sales teams to ensure ongoing growth in membership, revenue and earnings.


• Responsible for training of sales teams, ensuring they establish a solid working knowledge Vendor relationships and the value they provide to Cigna and its clients.


• Owns the communication of Cigna's third party medical integration strategy and capabilities and identifies opportunities for influence.

Qualifications:

• Bachelor's degree in business, health management or related field; with a minimum of 10 years of experience in the insurance industry.


• Extensive experience with benefits brokers, Supplemental Health benefits, Benefit Administration Vendors, and enrollment firms.


• Sales, consulting, and/or third party vendor relationship management experience required.


• Proven track record of developing solid strategies with third party vendors.


• Ability to navigate a highly complex matrix organization to find the right resources to help solve client technology needs.


• Ability to identify strategic needs, with little direction, resource key projects, and lead management with sound business direction based on market findings.


• Open minded and creative - seeks 'out of box' solutions.


• Ability to provide leadership and direction to cross-functional teams to ensure successful outcomes.


• Adaptable, flexible, and able to lead/manage the organization through change.


• Goal oriented and personally accountable; resourceful and self-directed.


• Ability to work effectively in dynamic, rapidly changing, team-based environment.


• Ability to travel up to 25% to support assigned geography

Required Competencies:

• 
  Results - Proven track record of developing successful relationships with third party vendors, exceeds goals and key performance indicators; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen, problem solving, project management, and creative resourcefulness.


• 
  Strategic Vision and Agility - Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan.


• 
  Matrix Management/Relationship Building - Enterprise thinker with proven ability to influence across a matrix environment. Ability to develop strong relationships across all levels of the organization, and with external partners.


• 
  Communication - Strong and effective communication skills; ability to create and communicate a compelling vision internally and externally.


• 
  Action Oriented - Enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 94,400 - 157,400 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna .

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.