Description: Our client is currently seeking a Vendor Operations Support. This is a permanent position. The purpose of this position is the pro-active operational management of vendors across a diverse range of workstreams, including badge and training management of a contingent workforce, vendor compliance, workflow communication, and invoice reconciliation. The position will be based on-site within a specific client's Data Centre as part of the Vendor Operations Support (VOS) team. The ideal candidate will have a solid operational background with strong interpersonal skills, drive, and enthusiasm, along with the required skill set outlined below;
This job will have the following responsibilities:
Responsible for pro-active vendor support and implementing plans to support account, corporate and client strategies and objectives
Serve as the main point of contact with vendors on a day-to-day basis for managing and improving maintenance, repair and operations (MRO) delivery
Responsible for end-to-end follow-up of vendor onboarding, from commercial to operational
Supports site teams in submitting purchase requisitions
Resolve invoice issues to ensure prompt payment to vendors and dive deep to recommend and implement corrective actions for optimization
Sharing quarterly operational demands with the vendor
Tracking, analyzing and presenting operational performance and Environmental, Health and Safety (EHS) metrics
Responsible for tracking vendor training, and badging
Ensuring compliance to company standards and policies
Key contributor to Monthly and Quarterly business reviews on vendor performance
Rollout HQ initiatives and updates directly to vendors to ensure compliance
Build relationships with both internal and external stakeholders to understand the business and client needs
Prioritize workflow by considering the risk, importance, urgency, and potential business and/or client implications
Track the completion of tasks and monitor deadlines providing feedback to the stakeholders
Other duties may be assigned.
Qualifications & Requirements:
2-3 years of experience in an operation or service-based business, preferably procurement or accounts payable in the tech industry
Internal and external stakeholder management experience essential
Bachelor's degree in Business Administration, Engineering, or Computer Science or equivalent to a 4-year college program in relevant discipline or combination of education and experience
Project Management or Six Sigma certifications, desirable.
Contact: rshaw@judge.com
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