Gentiva is an industry leader in hospice, palliative and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you'll join gifted colleagues who make a lasting difference in people's lives every day.
We are looking for a Clinical Care Coordinator to join our team. This position will directly report to the Director Contact Center and is responsible for being highly knowledgeable regarding post-acute levels of care, and an expert regarding Gentiva services including home health, hospice, and palliative care.
Makes clinical level of care determination based on discussion, medical records, and any other pertinent clinical data.
Utilize a variety of tools and methods to quickly provide patient options and education including but not limited to sites of service, specialty offerings, post-acute care, and other related questions.
Able to navigate healthcare options, care services post-acute offerings, Medicare coverage, billing issues, as well as accessing healthcare resources.