Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.
Position Summary
As a member of the professional staff, contributes general knowledge and skill in a discipline area (e.g., Accounting, Finance, Human Resources, Information Technology, Resort Operations, Sales & Marketing etc.) to support team and/or department objectives. Generally, works under close supervision or within well-established guidelines to complete routine tasks.
Specific Job Summary
Assigned to assist with the Birchstreet Inventory/Recipe data entry and management for the deployment across the MVW portfolio worldwide. The position will encompass project coordination/management elements: pre-planning, project support, tactical operations support, development of deliverables, timeline and implementation of plans, on-site deployments,
Initial Project:
Assist in deployment of the 2023 Birchstreet Inventory/Recipe project.
Accountability, where applicable, for the adherence to the approved scope, budget, and schedule for the project.
Establish strong partnership with Birchstreet deployment teams and Ancillary Leaders at US and Caribbean sites as advised.
Partner with the EPOS team to ensure data accuracy.
Work closely with Resort Operations F&B leaders on site to ensure the most efficient, functional, and intuitive end user experience wherever possible.
Adhere to Birchstreet system settings and overall MVW recipe database input requirements.
Assist in the development and implementation of necessary pre-deployment changes at all MVW sites across the US and Caribbean.
Assist in pre-deployment site configuration.
Expected Contributions
Respond to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk.
Responsible for own work and contributing to Ancillary team.
Assists more senior associates in achieving project results by:
Identifying opportunities to enhance effectiveness of business processes.
Provide training and technical guidance to less senior staff.
Serves as point of contact for problem resolution.
Performs other duties as appropriate.
Specific Expected Contributions
Assist the Ancillary Resort Operations Leaders with pre-planning, implementation, deployment, and on-going management of the Birchstreet Inventory/Recipe project.
Project Outcomes/Implementation:
At the direction of the Assistant Directors of Resort Operations (Culinary and Beverage) implement new or revised practices or programs.
Support implementation efforts, which includes the preparation of communications, reports, presentations, and training aides, as needed.
Site specific efforts on project development, includes but is not limited to, working with site leadership to deploy site Inventory/Recipe training, installation, and configuration.
Project Coordination/Management Tasks and Competencies:
Takes part in creating and executing project plans and revises as appropriate to meet changing needs and requirements.
Manages day-to-day operation details of the project.
Holds regular formal and informal meetings with stakeholders and effectively communicates relevant project information to them.
Delivers informative and well-organized presentations as needed.
Resolves and/or escalates project issues quickly.
Understands how to communicate difficult/sensitive information tactfully.
Is proactive in becoming educated to fully understand the systems, policies and/or processes related to the various projected assignments.
Has a general understanding of resort operations and the vacation ownership business.
Identifies opportunities for improvement and makes constructive suggestions for change.
Manages stakeholder expectations.
Suggests areas for improvement in internal processes along with possible solutions.
Complies with and helps to enforce standard policies and procedures.
Candidate Profile
Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:
Usually, a professional position with general knowledge in a discipline (i.e., Accounting, Human Resources, Information Technology). College degree and/or related experience typically required.
Specific Candidate Profile
Education / Experience
MVW or Welk resort operations experience - opportunity open to internal and external candidates.
A minimum of two years in a management position, with specific knowledge in a discipline (Accounting or Food & Beverage preferred).
Operating knowledge of food and beverage operations.
Previous experience overseeing Technology Deployment projects is preferred
Prior demonstratable experience working with inventory and recipe database platforms is an advantage.
Working knowledge of Birchstreet System is a plus.
Skills/Attributes
Proficiency with Microsoft Office 365 programs.
Must be a self-starter, well organized, and possess a strong attention to detail.
Excellent organization and time management skills to manage multiple deployments.
Strong communication and interpersonal skills.
Proven ability to effectively execute change management processes.
Spanish fluency a plus.
10% Travel
Passport required
Appropriate Visa for entry to Mexico required (if necessary).
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture