IT Business Analyst - eviCore - Work From Home at Cigna in FRANKLIN, Tennessee

Posted in General Business 6 days ago.

Type: Full-Time

Job Description:

This is a dynamic role in the Utilization Management (UM) Data Shared Services department responsible for analysis supporting data warehousing, analytics, and Business Intelligence solution development to support a wide variety of data, system, and business analytics needs across eviCore stakeholders. This role will analyze data from eviCore's information systems, develop, or support development, of solutions, and assist other team members and stakeholders in their use and understanding of eviCore's data, systems, and Business Intelligence solutions. Must be highly organized and work well in a fast-paced environment. The right candidate will have the opportunity to learn a variety of analytic technologies, including Azure Delta Lake, Databricks, and a variety of BI tools, so must possess the desire and ability to learn and adapt. Communication will be critically important as this role will work directly with stakeholders to capture requirements across multiple teams.

Healthcare background is a plus but not a requirement. Preference given to candidates local to the Nashville, TN area, but candidates working remotely in other locations will be considered.

  • Investigate and understand complex problems to clearly gather and communicate requests

  • Use technical skills and resources to dig in to novel problems and create novel solutions

  • Provide recommendations and assist in solution development

  • Collaborate effectively with teammates and business leaders influencing outcomes through effective verbal and written communication skills including planning and facilitating workshops, developing compelling senior-level presentations, and other highly visible communications

  • Interpret business feedback and results to succinctly create compelling recommendations and solutions for senior leadership sponsorship and buy-in

  • Provide support on projects designed to improve stability, reliability, cost effectiveness, and quality of care

  • Thoroughly understand eviCore data and systems to be able to explain those data and systems to a variety of audiences

  • Work with internal stakeholders to understand their needs and how the lakehouse team can support them

  • Assist with QA tasks and responsibilities as appropriate

  • Analyze existing or create new SQL queries to perform analysis

  • Manage needs and requirements across our internal teams, potentially including backlog management, capacity management, process management, etc.

  • Collaborate across teams and bridge gaps in understanding

  • Conduct analyses to identify business use cases, capability requirements, and technology & data dependencies to support our key strategic initiatives

  • Provide advanced professional input to complex Engineering assignments/projects

  • Support a team of engineers that designs and develops a consolidated, conformed enterprise data lake house which stores all critical data associated with Customer, Provider, Authorization, Claims, Client, and Benefits information.

  • Analyze large amounts of data stored in the data lake house to find relationships and patterns

  • Support and provide direction to more junior professionals

  • Work autonomously, only requiring "expert" level technical support from others

  • Exercise judgment in the evaluation, selection, and adaptation of both standard and complex techniques and procedures

  • Utilize in-depth professional knowledge and acumen to develop models and procedures, and monitor trends, within Information Management



  • Bachelor's degree or equivalent experience

  • Minimum of 3 years of experience in data analysis, preferably in managed care and/or working with healthcare claims

  • Organized and works well in a fast-paced, dynamic environment

  • Powerful critical thinker

  • Comfortable with and able to work through ambiguity

  • Strong technical skills required to explore, extract, organize, transpose and analyze data sets

  • Self-starter who enjoys problem solving and creating innovative solutions

  • Strategic thinker with the ability to develop sophisticated analyses and synthesize the results into implications and communicate recommendations to senior leadership

  • Excellent communication and presentation skills, capable of shaping messages appropriately for a senior-level audience and proficiency using MS Excel, Word, and PowerPoint

  • Able to effectively collaborate with the remote teams - both on-shore and off-shore

Highly Preferred

  • Proficient in database concepts and technologies including MS SQL Server

  • Good understanding of data warehousing / dimensional modeling concepts

  • Experience in ETL, data mapping, data handling, and data analytics

  • Experience creating analysis or BI output using one or more of the following:

    • MicroStrategy

    • Tableau

    • PowerBI

    • Qlik

    • Other BI tools

  • Experience in Agile Methodology

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 82,300 - 137,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna .

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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